Bryan Woody

Oversee daily operations of business including customer transactions, dispatching equipment deliveries and managing equipment repairs, service calls and customer work orders. Head of purchasing and accounts receivable. Manage customer service representatives and assist owner in daily decision making on sales, equipment purchases, closing rental contracts and balancing daily transactions.

Open and Manage Greenfield Branch in Leamington, ON. Promoted to General Manager of Leamington & Chatham Branches in 2010. Responsible for managing 20+ employees, hiring staff, organizing and placing jobs in accordance with experience and needs od the company. Created and organized various yearly budgets, P&L reports, dollar and time utilization or equipment, payroll, purchasing, toolbox/safety talks & inspections at each branch. Worked with sales, district and credit managers to improve A/R, equipment sales, customer relations & employee interaction and involvement. Implemented emergency action plans, sales, territory and fleet management plans within the branches and overall district operations.

• Processed customer service orders promptly to increase customer satisfaction.
• Collaborated with sales team members to stay current on inventory levels, complete accurate orders, and resolve item issues.
• Delivered orders to customers/jobsites in a timely fashion.

Manage 10+ employees, dispatch delivery drivers, oversee inside sales and maintenance department. Stock and fleet management, Inventory control, Implement rental software system and manage overall daily operations.