Bryan Turner
Corona
Summary
Dynamic and results-driven Restaurant General Manager with over 15 years of progressive experience. A proven expertise in high-volume restaurant and club environments, with a strong track record of enhancing profitability, streamlining operations, and building high-performing teams. A proactive, professional, and genuine leader skilled in financial management, guest experience elevation, and strategic business growth. Seeking to leverage comprehensive leadership and financial acumen to contribute to the success and expansion of a forward-thinking company.
Overview
19
19
years of professional experience
Work History
General Manager
13 Coins
10.2022 - 08.2025
- Directed daily operations, developing and maintaining Standard Operating Procedures (SOPs) for a high-volume establishment, ensuring operational excellence.
- Drove significant revenue growth by increasing sales by approximately $200,000 and optimizing labor costs through dedicated training and team development, leading to year-over-year reductions in labor percentage.
- Managed comprehensive inventory control, encompassing daily quality and portion standards, weekly ordering, and end-of-month inventory reconciliation.
- Managed all employee scheduling, ensuring optimal staffing levels for operational efficiency and service quality.
- Ensured 100% compliance with health and safety regulations, maintaining a safe and sanitary environment.
- Supervised all onsite maintenance, proactively addressing issues to minimize operational disruptions.
- Spearheaded collaboration with the attached Hotel Indigo, overseeing room service operations for over 138 rooms, generating over $1,000,000 in annual sales.
- Orchestrated and oversaw private dining events ranging from 10 to 70 guests, contributing over $1,500,000 in dedicated event revenue.
- Recruited, interviewed, and onboarded over 100 employees, including management and all Front and Back of House staff, fostering a strong and efficient team.
Front & Back House Manager/Bar Manager
13 Coins
10.2021 - 09.2022
- Managed performance and discipline of staff, including implementing oral reprimands, written warnings, and suspension when necessary, maintaining accountability and upholding standards.
- Oversaw all bar operations, conducting detailed inventory of liquor, beer, and wine, managing orders, and supervising bartenders to ensure drink quality and accuracy according to company standards.
- Balanced and maintained daily financials, ensuring accurate accounting and reporting.
- Managed guest relations, promptly resolving complaints and cultivating a positive dining experience.
Front of House Manager Dual Concepts/Bar Manager
Irvine Improv Comedy Club/Umami Burger
10.2018 - 10.2021
- Hired, trained, and coached up to 50 staff members daily on customer service skills, food and beverage knowledge, and health and safety standards.
- Managed staff performance and accountability, addressing issues with oral reprimands, written warnings, suspension, and termination when necessary.
- Directed all bar operations, including conducting detailed weekly inventory valued at $50,000-$55,000, managing alcohol ordering, and supervising bartenders to uphold drink quality and accuracy standards.
- Balanced and maintained daily financials, encompassing server cash-outs, entertainment payments, and coordinating fund transfers between the bank and the venue.
- Managed high-profile guest and talent interactions, resolving complaints and guaranteeing a positive experience for all patrons and performers.
Server/Trainer/Supervisor
Irvine Improv Comedy Club
05.2016 - 10.2018
- Trained and mentored incoming servers on service protocols and restaurant standards.
- Collaborated in the development and implementation of new training handbooks and procedures, enhancing staff onboarding and development.
- Provided exceptional service to high-profile clients, managed live entertainment events for up to 500 guests, and coordinated private corporate events.
- Supervised all front of house staff during opening, service hours, and closing procedures, ensuring smooth and efficient operations.
Medical Record Reviewer
Medical Office Solutions Team
07.2014 - 05.2016
- Reviewed and accurately transcribed over 300 medical records for a multi-specialty Medical Center utilizing Adobe, Word, and Excel, demonstrating meticulous attention to detail and strong organizational skills.
Host/Food Runner/Server/Caterer/Certified Corporate Trainer/Supervisor
Wood Ranch Barbecue and Grill
09.2007 - 07.2014
- Supervised hourly staff, efficiently delegating responsibilities from the Expo window.
- Managed and executed off-site catering events, ranging from small gatherings to large-scale weddings with up to 800 attendees.
- Trained new food runners, servers, and caterers for the home restaurant and supported the opening of new locations.
- Performed a variety of roles, including serving tables, running food, hosting, bussing tables, and preparing the dining area for the next day.
General Staff
Round Table Pizza
05.2006 - 07.2007
- Performed general staff duties and supported overall restaurant operations.
Education
Humanities and English
Riverside Community College
Riverside, CAHigh School Diploma - undefined
Santiago High School
Corona, CA01.2008
Skills
- Technical & Operational: Oracle, NCR/Aloha, Toast, Hotschedules, 7Shifts, Open Table, Tock, Inventory Management, Budget Management, POS Systems, Scheduling, Catering, New Restaurant Openings, Food Safety & Hygiene (Certified), Compliance, Vendor Relations
- Leadership & Management: Team Leadership, Staff Training & Development, Performance Management, Conflict Resolution, Interviewing, Onboarding, Discipline, Mentoring, Strategic Planning, Cross-Functional Collaboration
- Financial & Business Acumen: P&L Management, Cost Control, Forecasting, Sales & Marketing Strategies, Data Analysis, Financial Reporting
- Interpersonal & Communication: Guest Service, Relationship Building, Written & Verbal Communication, Problem-Solving, Adaptability, Customer Relations, Fluent in conversational Spanish
Core competencies
- Restaurant Operations Management
- Financial Acumen & P&L Management
- Staff Leadership & Development
- Inventory & Cost Control
- Guest Experience Enhancement
- Budgeting & Forecasting
- Food & Beverage Operations
- Marketing & Sales Strategy
- Compliance & Safety Regulations
- Multi-Unit Management (Implied through progressive roles)
Timeline
General Manager
13 Coins
10.2022 - 08.2025
Front & Back House Manager/Bar Manager
13 Coins
10.2021 - 09.2022
Front of House Manager Dual Concepts/Bar Manager
Irvine Improv Comedy Club/Umami Burger
10.2018 - 10.2021
Server/Trainer/Supervisor
Irvine Improv Comedy Club
05.2016 - 10.2018
Medical Record Reviewer
Medical Office Solutions Team
07.2014 - 05.2016
Host/Food Runner/Server/Caterer/Certified Corporate Trainer/Supervisor
Wood Ranch Barbecue and Grill
09.2007 - 07.2014
General Staff
Round Table Pizza
05.2006 - 07.2007
High School Diploma - undefined
Santiago High School
Humanities and English
Riverside Community College
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