Bryan Tower
Fort Saskatchewan
Summary
Successful professional with substantial experience providing strategic leadership and governance to organizations. History of approaching policy challenges with a disciplined and quality-driven mindset. High-performing executive leader with solid experience in networking, marketing and business development. Adept in creating and implementing effective communication strategies. Collaborative and committed to nurturing relationships with stakeholders, media and clients.
Overview
11
11
years of professional experience
Work History
Director of Operations (COO Equivalent)
Out of the Box Foods Inc
06.2020 - 02.2023
- Increased number of individual operating locations by 300% over 3 years
- Improved company revenue to $45 million over 3 years
- Conducted monthly and quarterly stakeholder meetings.
- Communicated business performance, forecasts and strategies to investors and shareholders.
- Managed operational and marketing budget while monitoring company performance
- Represented stakeholder interests within various Chamber's of Commerce
- Developed and implemented recommendations for service improvement.
- Formulated and executed strategic initiatives to improve product offerings.
- Maintained P&L and shouldered corporate fiscal responsibility.
- Developed innovative sales and marketing strategies to facilitate business expansion
- Made large-scale financial decisions and supervised company spending to reduce material losses and maximize profits.
- Oversee day to day operations of 50+ franchise locations
- Monitor financial success of each location as well as corporate entity
- Project management tasks related to new store acquisition and development
- Achieved team goals through formalized training plans, coaching, and performance management.
- Analyzed business operations and implemented strategies to improve operational cohesiveness.
- Assisted in recruiting, hiring and training of team members.
- Monitored corporate budget of $5 million and utilized operational resources.
- Collaborated with senior management to develop and execute long-term corporate goals and objectives.
- Negotiated contracts and agreements to secure favorable terms and maximize profits.
Co-Founder & Director of Operations
Global Education Services (Cuza Voda) Ltd
06.2016 - 12.2021
- Manage advertising retainer for all clients and provided reconciliation of all accounts
- Work with clients and stakeholders to ensure compliance and accreditation is maintained.
- Draft and negotiate each employment contract offered by clients
- Worked within local Chamber of Commerce to help clients with potential satelite learning sessions.
- Draft and review client service agreements, retainer contracts and fee structures
- Facilitate business growth through targeted communications and marketing
- Increased client count year over year
- Recruited over 50 professionals to execute clients requests
Senior Account Manager
Robert Half
06.2016 - 06.2018
- Liaised between multiple business divisions to improve communications.
- Conducted performance reviews and provided feedback to managers on employee performance.
- Managed portfolio of more than 50 clients across varying sectors
- Partnered with departmental managers to ascertain hiring needs and subsequently provide candidate recommendations.
- Boosted client satisfaction by effectively managing and resolving account issues.
- Analyzed data on client behavior patterns to inform future account management strategies, resulting in higher retention rates.
Senior Business Analyst
ABS Solutions Inc
04.2015 - 12.2015
- Interacted with internal customers to understand business needs and translate into requirements and project scope.
- Directed business analysts in executing and delivering various tactical and strategic plans.
- Guided teams and refined Agile techniques throughout journey and evolution of delivery cycles, establishing documentation framework to support Agile methodology implementation with Waterfall-centric delivery team.
- Managed team performance by implementing measurable metrics to track delivery of supporting requirement artifacts.
- Conducted assessments and counseled clients regarding controls, risks, process issues and productivity inefficiencies.
- Analyzed and interpreted data to determine any problems or areas that need improvement.
- Performed initial assessments during meetings with assigned clients.
Legislative Advisor
Legislative Assembly Of Alberta
05.2012 - 02.2015
- Reviewed CIP and CFEP grant applications and provided advice on allocation of grant funds.
- Managed supervisor itinerary and appointments and streamlined scheduling procedures.
- Conducted online and in person research to identify community development opportunities.
- Built partnerships with related organizations to develop support and gain greater attention for important issues.
- Recommended updates to current legislation, regulations and policies.
- Identified, evaluated and developed solutions to remove roadblocks to change.
- Oversaw team of communications and media relations professionals with focus on achieving PR results.
- Managed editorial calendars and rescheduled PR events and meetings.
- Evaluated donation and sponsorship requests and made funding recommendations.
- Engaged in professional networking to maintain strong relationships with communications and media professionals to drive partnerships and effective dissemination of mass communications.
Education
Bachelor of Commerce - Management
Grant MacEwan University
Edmonton, ABSkills
- Stakeholder Relations
- Executive Leadership
- Regulatory Issues
- Policy Development
- Legislative Research
- External Communications
- Personnel Development
- Operations Oversight
- Business Development
- Progress Reporting
Community Involvement
Society for Strathcona Youth Justice - Executive Director
01/2016 to 01/2019
- Manage special projects and provide status reports to ensure accountability
- Coordinate funding applications to meet financial requirements
- Work with community partners to utilize youth programs and increase file success rates
- Provide annual reports to stakeholders
- Work in conjunction with Government officials and departments for continued operations
- Monitored compliance with laws and regulations to protect organization from legal liabilities and penalties.
- Represented organization to local public by giving presentations and speeches and participating in community events.
- Built relationships with donors, government officials and other organizations to secure funding and support for organization.
- Managed implementation of policy and program initiatives.
- Organized and planned meetings with high-level political appointees and elected officials.
- Researched existing policies and procedures to gain firm understanding of current conditions.
In addition to the role above , I have for the past number of years been actively involved with various organizations within my community; filling a number of roles. I have served on the following boards and committees:
- Society for the Strathcona Youth Justice Committee
- Community Living Advisory Committee
- Strathcona Art Collection Advisory Committee
- Burial Options Society of Strathcona
I have been fortunate to be elected to sit as a member of the executive for each of those committees and have been able to help develop policies and bylaws to further the work of each group.
Timeline
Director of Operations (COO Equivalent)
Out of the Box Foods Inc
06.2020 - 02.2023
Co-Founder & Director of Operations
Global Education Services (Cuza Voda) Ltd
06.2016 - 12.2021
Senior Account Manager
Robert Half
06.2016 - 06.2018
Senior Business Analyst
ABS Solutions Inc
04.2015 - 12.2015
Legislative Advisor
Legislative Assembly Of Alberta
05.2012 - 02.2015
Bachelor of Commerce - Management
Grant MacEwan University
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