Bryan Tomas
Calgary,AB
Summary
- Confident and dependable professional with 25 years of experience in retail management. Proven ability to enhance customer service and motivate staff through effective leadership. Strong skills in problem resolution, decision making, and multitasking in fast-paced environments. Consistently delivers results and solutions that drive business success.
Overview
30
30
years of professional experience
Work History
Merchandiser
Petland Canada
Calgary, Alberta
01.2018 - Current
- Developed planograms to optimize product placement in stores.
- Constructed new stores to enhance brand presence and accessibility.
- Demonstrated expertise in JS and LBoss systems for operational efficiency.
- Managed warehouse operations with proficiency in all forklift types.
- Established comprehensive warehouse inventory for effective merchandising of products.
Store Manager
Highlander Wine & Spirits/Sobeys Liquor
Calagry, AB
01.2013 - 12.2017
- Oversaw daily store operations to ensure efficient workflow and customer satisfaction.
- Trained and supervised staff to elevate customer service standards.
- Managed inventory control processes to maintain stock accuracy and reduce losses.
- Recruited, trained, and mentored new employees for enhanced team performance.
- Balanced sales, reconciled cash, and processed bank deposits for opening and closing duties.
- Executed physical inventory counts to track stock levels accurately.
Cashier Manager
Shoppers DrugMart
Calagry, AB
01.2010 - 12.2012
- Supervised cashier team to optimize customer transaction efficiency.
- Trained new cashiers in register operations and service excellence.
- Managed cash flow while conducting daily cash reconciliations.
- Resolved customer complaints with professionalism and empathy.
- Coordinated scheduling and staffing during peak store hours.
Store Manager
Shell Canada
Calgary, Alberta
01.1997 - 01.2007
- Executed daily bookkeeping for sales and inventory management.
- Processed payroll and tracked staff hours efficiently.
- Conducted store operations, including opening, closing, and cash handling procedures.
Education
High School Diploma -
Henery Wisewood
Calgary06-1991
Skills
- Daily bookkeeping
- Payroll management
- Account reconciliation
- Inventory control and audit
- Training and development
- Leadership consistency
- Customer-focused management
- Effective communication
Timeline
Merchandiser
Petland Canada
01.2018 - Current
Store Manager
Highlander Wine & Spirits/Sobeys Liquor
01.2013 - 12.2017
Cashier Manager
Shoppers DrugMart
01.2010 - 12.2012
Store Manager
Shell Canada
01.1997 - 01.2007
High School Diploma -
Henery Wisewood