Summary
Overview
Work History
Education
Skills
Affiliations
Certification
References
Timeline
Generic

Bryan Snedden

Sarnia,ON

Summary

Highly qualified and experienced restaurant manager, with a proven track record. Skilled in communication and interpersonal situations, inventory management, customer service, and creating a positive environment for both employees and guests, ensuring the satisfaction and return of our loyal customers.

Overview

19
19
years of professional experience
1
1
Certification

Work History

General Manager

Boston Pizza
Point Edward, Ontario
06.2024 - Current
  • Attended an 8-week training program in two parts. Four weeks away at Boston Pizza headquarters, and four weeks here at our restaurant. The first four weeks covered management training. While the second four weeks covered restaurant operations with the whole team.
  • Responsible for overseeing that all brand standards are being followed properly. Ensuring that our quality of product and service is at its best to give the guests the best possible experience.
  • Making sure all side duties and daily tasks are being performed properly and in a timely manner.
  • In charge of ordering, inventory, payroll, and scheduling, employee recognition, as well as disciplinary action when needed.

General Manager

Bluewater Tap and Grill
Point Edward, Ontario
09.2023 - 06.2024
  • I opened the FOH of the restaurant by selecting and pricing beverage menus, draught options, including local craft options, and implementing the layout of the dining room, bar lounge, and patio.
  • Trained and continued coaching all new FOH employees on both breakfast and dinner menu knowledge, serving skills, protocols, upselling to increase the AGC, company policies, conflict resolution, etc.
  • Responsible for scheduling, inventory, ordering, payroll, hiring, ensuring that any HR issues are resolved, and handling disciplinary actions.
  • Ensured all duties were being done by the employees to create an efficient and productive work environment.

Shift Manager

Holiday Inn
Sarnia, Ontario
11.2005 - 07.2021
  • Creating a safe and positive work environment for all employees and guests.
  • Responsible for ensuring all guests' needs are being met with quality and precision.
  • Overseeing the efficiency and productivity of all employees in every department.
  • Resolving conflicts that may occur during shifts for both guests and employees.
  • Ensuring all guests feel valued, and more than satisfied with the service and quality of the product they received.

Education

High School Diploma -

St. Christopher's Secondary School
Sarnia, ON
06-2001

Skills

  • Inventory management
  • Employee training
  • Quality assurance
  • Conflict resolution
  • Customer service
  • Team leadership
  • Scheduling coordination
  • Operational efficiency
  • Communication
  • Interpersonal skills

Affiliations

  • I enjoy travelling and the outdoors.
  • Biking, kayaking, snowboarding and other outdoor activities.
  • Love hanging out with family and friends.

Certification

  • smart serve
  • food handlers

References

References available upon request.

Timeline

General Manager

Boston Pizza
06.2024 - Current

General Manager

Bluewater Tap and Grill
09.2023 - 06.2024

Shift Manager

Holiday Inn
11.2005 - 07.2021

High School Diploma -

St. Christopher's Secondary School

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Bryan Snedden