Bryan Saulais
Edmonton
Summary
Friendly Barista with great people skills and sales experience. Dedicated to creating personalized customer experiences while offering expertise in coffee production, and preparation. Strong knowledge of roasting and brewing, with enthusiasm for promoting sustainable and fair-trade coffee.
Overview
5
5
years of professional experience
Work History
Barista
Bridgehead Coffeehouse
08.2023 - 02.2025
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Trained new team members with positive reinforcement and respectful, encouraging coaching.
- Controlled line and crowd with quick, efficient service.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
Sales Associate
West 49
11.2019 - 04.2021
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Engaged with customers to effectively build rapport and lasting relationships.
- Helped customers locate products and checked store system for merchandise at other sites.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Education
Bachelor of Arts - Sociology
University of Alberta
Edmonton, AB06-2029
Partial Diploma - Police Foundations
Loyalist College of Applied Arts And Technology
Belleville, ON08-2023
Skills
- Soft selling
- Display case merchandising
- Espresso machine operation
- Tea expertise
- Customer service
- Task prioritization
- Fluent bilingualism
- Catering preparation
Languages
English
Native or Bilingual
French
Native or Bilingual
Additional Information
Health & Safety Representative
Timeline
Barista
Bridgehead Coffeehouse
08.2023 - 02.2025
Sales Associate
West 49
11.2019 - 04.2021
Bachelor of Arts - Sociology
University of Alberta
Partial Diploma - Police Foundations
Loyalist College of Applied Arts And Technology
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