Bryan Sanchez Fernandez
Lemoore
Summary
Dynamic and results-oriented professional with extensive experience in administrative and training roles, notably with the US Navy. Excelled in enhancing team performance and customer service through effective training and leadership. Skilled in clerical support, maintaining confidentiality, and verbal communication. Proven ability to manage multiple tasks efficiently, with a focus on achieving over 90% in performance improvements.
Overview
9
9
years of professional experience
Work History
Administrative Clerk
US Navy
02.2019 - Current
- Trained other employees in customer service, food safety, and performance requirements.
- Taught new team members correct procedures for all areas of operations.
- Studied crew members during work shift to provide feedback and guidance in improving performance.
- Set positive example for team members by providing high-quality, efficient service.
Crew Trainer
McDonald's
08.2016 - 01.2019
- Trained other employees in customer service, food safety, and performance requirements.
- Taught new team members correct procedures for all areas of operations.
- Studied crew members during work shift to provide feedback and guidance in improving performance.
- Set positive example for team members by providing high-quality, efficient service.
Education
High School Diploma -
John Paul Steven Highschool
San Antonio, TX06.2018
Skills
- Attention to detail
- Clerical support
- Maintaining confidentiality
- Verbal and written communication
- Problem-solving
- Database entry
- Customer follow-up
- Team collaboration
- Filing systems
- Documentation and recordkeeping
- Calendar coordination
- Scheduling appointments
- Spreadsheets management
- Supply ordering
- Office supply management
- Correspondence preparation
- Word processing
- Project management
- Mail routing
- Typing speed
- Customer service
- Time management
- Multitasking
- Client communication
- Phone etiquette
- Microsoft Excel
- Task prioritization
- Document filing
- Document preparation
- Email correspondence
- Proofreading documents
Languages
Spanish
Professional Working
Timeline
Administrative Clerk
US Navy
02.2019 - Current
Crew Trainer
McDonald's
08.2016 - 01.2019
High School Diploma -
John Paul Steven Highschool
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