Bryan Peete
Modesto
Summary
Im a goal-oriented individual versed in greeting high-volume of customers and gifted at working with all types of personalities. I have extensive customer service and sales experience along with knowledgeable about product merchandising, payment processing and sanitation protocols. I am a dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.
Overview
10
10
years of professional experience
Work History
Sales Associate
Shoe MGK
06.2013 - Current
- Managed returns, exchanges and refunds in accordance with store policy.
- Conducted product demonstrations to highlight features and redirect objections to positive aspects.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Solved customer challenges by offering relevant products and services.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Engaged with customers to effectively build rapport and lasting relationships.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Listened to customer needs and desires to identify and recommend optimal products.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
Wildland Firefighter
PatRick Environmental
05.2022 - 11.2022
- Cut and cleared brush and dug trenches to create fire lines using axes, chainsaws or shovels.
- Patrolled burnt areas after fires to locate and eliminate hot spots that could flare or rekindle.
- Oversaw equipment and vehicle upkeep to maintain emergency readiness.
- Operated pumping engine to direct water pressure in hose and nozzle for most efficient operation.
- Conducted thorough tests and inspections of gear, equipment and tools to stay ready for every type of fire.
Education
High School Diploma -
Compton High School
Compton, CA06.2010
Skills
- Customer Needs Assessment
- Product Sales
- Upselling
- Excellent People Skills
- Sales Training
Timeline
Wildland Firefighter
PatRick Environmental
05.2022 - 11.2022
Sales Associate
Shoe MGK
06.2013 - Current
High School Diploma -
Compton High School
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