Bryan Michel
Los Angeles
Summary
Dynamic professional with a strong background in customer service and teamwork, honed at McDonald's. Proven ability to enhance customer satisfaction and improve operational efficiency. Skilled in multitasking and organization, with a commitment to food handling safety. Recognized for leadership in fast-paced environments, driving team productivity and engagement.
Overview
2026
2026
years of professional experience
Work History
Infantryman
Army Active Duty
04.2021 - Current
- Communicated effectively with superiors and subordinates alike, facilitating smooth execution of orders during high-stress situations.
- Developed soldier skills by providing guidance on marksmanship, physical fitness, and tactical maneuvers.
- Maintained strict discipline within the ranks enforcing adherence to military standards and regulations.
- Performed as fire team member during situational training exercises and infantry dismounted battle drills.
Crew Team Member
McDonald's
2019 - 2021
- Worked well with teammates and accepted coaching from management team.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
Package Handler
UPS
2017 - 2019
- Followed safety regulations to maintain safe work environment.
- Improved package handling efficiency by implementing proper sorting and organizing techniques.
- Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
- Reduced damage rates for packages through careful handling and adherence to safety protocols.
Restaurant Team Member
Raising Cane's Restaurants
2016 - 2017
- Displayed excellent teamwork skills while working alongside fellow team members in a fast-paced environment.
- Performed opening and closing duties as needed, ensuring the restaurant was prepared for efficient operation each day.
- Enhanced customer satisfaction by providing efficient and friendly service during busy meal times.
- Arrived to work in uniform and presentable in appearance to meet restaurant standards.
Supervisor
McDonald's
2015 - 2016
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
Education
High School Diploma -
John C. Fremont
Los Angeles, CA06-2014
Skills
- Multitasking and organization
- Customer service
- Customer engagement
- Teamwork and collaboration
- Cleaning and sanitation
- Food handling safety
Timeline
Infantryman
Army Active Duty
04.2021 - Current
Crew Team Member
McDonald's
2019 - 2021
Package Handler
UPS
2017 - 2019
Restaurant Team Member
Raising Cane's Restaurants
2016 - 2017
Supervisor
McDonald's
2015 - 2016
High School Diploma -
John C. Fremont