Bryan Meza
Colton
Summary
Dedicated California State University San Bernardino graduate with a BBA in Human Resources Management. Proficient in Microsoft Word and Office programs. Excellent social media skills as a key member of media team. Known for networking, media outreach, and relationship development. One year of experience in retail sales and warehouse operations. Detail-oriented, customer-focused sales associate with strong organizational skills. Bilingual in Spanish. Willing to relocate to Grand Terrace, CA - Redlands, CA - Fontana, CA.
Overview
2
2
years of professional experience
Work History
Substitute Program Leader
Think Together
01.2025 - Current
- Promoted a positive work environment by cultivating open communication channels within the team and addressing concerns promptly.
- Established and optimized program schedules to cover planned needs while capitalizing on opportunities to improve student learning.
- Implemented school policies, procedures, and systems to promote safe and healthy environment in compliance with state standards.
- Optimized resource allocation across projects, ensuring that all initiatives were adequately staffed and supported.
- Tailored program offerings to meet evolving needs of target audience, securing program's relevance and appeal.
- Developed and executed strategic plans for program enhancement, resulting in higher participant satisfaction.
- .Cultivated a culture of continuous improvement empowering team members to share ideas and suggestions for program optimization.
Ground Package Handler
FedEx
01.2024 - 01.2025
- Loaded and unloaded packages from trucks, consistently meeting deadlines.
- Followed all safety regulations and procedures when handling packages.
- Received oral instructions to determine work assignments and material and equipment needs.
- Collaborated with team members to optimize efficiency in the warehouse.
- Followed verbal and written instructions to properly move and ship products.
- Maintained strict adherence to company security protocols when accepting packages into the facility.
- Performed regular inspections of cargo containers and pallets for damage or other problems prior to shipping or receiving items.
- Tracked incoming and outgoing packages and transported items to appropriate warehouse locations.
- Assisted other warehouse personnel when needed with heavy lifting or additional tasks during peak times.
- Cleaned and organized work areas to prevent accidents and bottlenecks.
- Performed quality assurance checks on outgoing packages to ensure they meet customer specifications.
- Utilized a hand-held scanner to track packages and ensure accuracy of delivery times.
Sales Associate (Temporary)
Bed Bath & Beyond
05.2023 - 07.2023
- Greeted customers warmly and offered assistance.
- Helped customers find and select products.
- Kept work area clean, organized and free of clutter at all times.
- Performed cleaning tasks, keeping store neat and organized.
- Assisted customers with product selection to ensure customer satisfaction.
- Demonstrated exceptional customer service skills, resolving customer complaints efficiently and courteously.
- Greeted and escorted customers to product racks and shelves to assist with finding merchandise.
- Handled customer complaints and inquiries in a courteous and efficient manner.
- Operated cash register and POS to process sales transactions and handle payments.
- Engaged with guests to understand and anticipate customer service needs.
- Conducted product demonstrations to showcase features and benefits.
- Maintained up-to-date knowledge of store policies regarding payments, returns, exchanges and security practices.
- Performed sales floor work, such as greeting and assisting customers, stocking shelves and taking inventory.
- Bagged and packaged purchases and wrapped gifts.
- Tagged new merchandise for sale and updated signs.
- Built relationships with potential customers by providing helpful advice on product selection.
- Established a positive rapport with customers by delivering friendly, personalized service.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Education
BBA - Human Resources Management
California State University
San Bernardino, CA12.2024
Skills
- Public relations
- Adaptability
- Teaching
- Behavior management
- Computer skills
- Interpersonal skills
- Collaboration
- Experience working with students
- Tutoring
- Teamwork
- Lesson planning
- Classroom management
- Heavy lifting
- Team collaboration
- Telephone etiquette
- Data entry
- Office organization
- Issue research
- Friendly and professional
- Willing to Learn
- Retail sales
- Public speaking
- Customer service
- Classroom experience
- 40 wpm typing speed
Languages
Spanish - Fluent
Timeline
Substitute Program Leader
Think Together
01.2025 - Current
Ground Package Handler
FedEx
01.2024 - 01.2025
Sales Associate (Temporary)
Bed Bath & Beyond
05.2023 - 07.2023
BBA - Human Resources Management
California State University
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