Bryan Lopez
Toronto,ON
Summary
Accomplished Head Bartender with a proven track record at Arvid Staffing, known for elevating customer satisfaction through exceptional service and high-quality cocktails. Expert in drink preparation techniques and liquor knowledge, I excel in multitasking and fostering customer loyalty. My dedication to cleanliness and responsible alcohol service has consistently enhanced the dining experience.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Bartender/Server
DGS Event Staffing
Toronto
07.2018 - 10.2024
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Supported special events through attentive service, adapting quickly to varying needs of guests or clients.
- Mixed unique and interesting cocktails for customers, including bar specials.
Head Bartender
Arvid Staffing
Toronto, ON
10.2020 - 09.2024
- Developed a strong rapport with patrons, resulting in repeat business and increased loyalty.
- Increased customer satisfaction by providing exceptional service and crafting high-quality cocktails.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Trained new bartenders on drink recipes, mixing techniques, and customer service skills to enhance overall performance.
- Monitored cash handling procedures to ensure accuracy in transactions while minimizing instances of theft or loss.
- Maintained a clean and organized workspace, adhering to strict hygiene standards for the health and safety of customers.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
Education
No Degree - Bartending
TORONTO Institute of Bartending
06-2011
Skills
- Strong multitasking
- Customer Service
- Liquor, beer, and wine knowledge
- Highly reliable
- Outgoing Personality
- Cleanliness and hygiene
- Customer service expertise
- Responsible Alcohol Service
- Memory retention
- Hospitality service expertise
- Alcohol awareness
- Drink Preparation Techniques
- Wine and liquor knowledge
Languages
Spanish
Native or Bilingual
Certification
- Smart Serve 06/2011-07/2028
- Emergency First Aid 03/2022-03/2025
- Toronto Institute of Bartending 06/2011 to present
- Canadian Barista Institute 04/2024 to present
Timeline
Head Bartender
Arvid Staffing
10.2020 - 09.2024
Bartender/Server
DGS Event Staffing
07.2018 - 10.2024
No Degree - Bartending
TORONTO Institute of Bartending