Summary
Overview
Work History
Education
Skills
Timeline
Generic

Bryan Kenzie

London,ON

Summary

Building Manager with extensive experience in condominiums, specializing in owner relations and contractor/vendor management. Demonstrated expertise in building maintenance compliance and emergency response planning, resulting in improved resident satisfaction and operational efficiency. Proven ability to resolve issues promptly while fostering a collaborative environment. Dedicated to maintaining high service standards and delivering exceptional results.

Overview

8
8
years of professional experience

Work History

Condominium Building Manager

MCC221
London, Ontario
10.2019 - Current
  • Oversaw maintenance requests and coordinated responses with service providers.
  • Conducted regular inspections to ensure compliance with safety regulations.
  • Developed tenant communication strategies to enhance resident satisfaction.
  • Implemented building policies and procedures for efficient operations.
  • Trained and supervised maintenance staff in best practices and safety protocols.
  • Collaborated with vendors to secure services and negotiate contracts effectively.
  • Supervised staff members responsible for cleaning services and other duties related to building management.
  • Coordinated repairs and renovations with contractors and service providers.
  • Inspected and monitored the building's physical condition to ensure compliance with established standards.
  • Handled a variety of building maintenance responsibilities, including the replacement of door locks and the repair of deficiencies.
  • Oversaw daily operations of the building to ensure smooth functioning of all activities within it.
  • Resolved owner complaints promptly, in a professional manner.
  • Organized emergency response plans in case of any disasters or crises.
  • Supervised removal of snow and ice from outdoor areas, building entrances, exits and parking lots.

Building Manager

Medallion Corp
London, Ontario
01.2018 - 10.2019
  • Managed building operations and maintenance for multiple properties at Medallion Corp.
  • Coordinated tenant requests and ensured timely resolution of issues.
  • Supervised cleaning and maintenance staff, ensuring compliance with standards.
  • Conducted regular inspections to maintain building safety and appearance.
  • Facilitated communication between tenants and management for seamless operations.
  • Coordinated repairs and renovations with contractors and service providers.
  • Handled variety of building maintenance responsibilities, including replacement of door locks and repair of heating and air conditioner problems.
  • Inspected and monitored the building's physical condition to ensure compliance with established standards.
  • Collected rents, deposits and payment of insurance premiums.
  • Assisted in recruiting new tenants for vacant units.
  • Negotiated leases with prospective tenants on behalf of property owners.
  • Scheduled regular meetings with tenants to discuss any changes or updates related to their rental agreement terms.
  • Resolved tenant complaints promptly and professionally.

Education

Computer Science

University of Western Ontario
London
01-2009

Skills

  • Building maintenance and compliance
  • Emergency planning and response
  • Tenant relations and engagement
  • Vendor management strategies
  • Property management expertise
  • Conflict resolution
  • Customer service
  • Communication strategies
  • Attention to detail
  • Time management
  • Maintenance scheduling
  • Grounds maintenance
  • Plumbing repairs
  • Electrical repairs

Timeline

Condominium Building Manager

MCC221
10.2019 - Current

Building Manager

Medallion Corp
01.2018 - 10.2019

Computer Science

University of Western Ontario
Bryan Kenzie