Bryan Jue
Los Angeles
Summary
Experienced cybersecurity professional with 10 years in the information security domain, including 6 years specializing in Incident Response and 4 years focused on Email Security Engineering. Proven expertise in detecting, analyzing, and mitigating advanced threats across complex enterprise environments. Skilled in deploying and managing secure email gateways, configuring email authentication protocols (SPF, DKIM, DMARC), and leading phishing remediation efforts. Adept at handling security incidents from triage to containment and recovery, with strong proficiency in threat intelligence, log analysis, and security automation. Known for cross-functional collaboration, precise execution, and driving proactive security improvements that reduce risk and strengthen organizational defenses.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Cybersecurity Engineer
University of Southern California (USC)
04.2021 - Current
- Act as SME for Proofpoint Secure Email Gateway, leading efforts in email threat detection, policy optimization, and incident response.
- Administer Proofpoint Email Fraud Defense (EFD) to monitor, detect, and mitigate email fraud and domain spoofing attempts.
- Serves as Administrator for Proofpoint Security Awareness Training (PSAT) platform.
- Deployment of inbound DMARC for top-level domain and 30+ subdomains; implementation is ongoing.
- Led deployment of Proofpoint Threat Response Auto-Pull (TRAP) for Central and 14 sub-tenants, streamlining phishing response and remediation efforts.
- Implemented Proofpoint User Digest to improve user visibility and control over bulk and spam email filtering.
- Deployed inbound and outbound email routing across 14+ sub-tenants to ensure secure and reliable message delivery.
- Assisted in deployment of Institute of Creative Technologies Proofpoint Secure Email Gateway (SEG) to enhance organizational email security and threat prevention.
- Maintained strategic vendor relationship with Proofpoint, managing maintenance, customer service tickets, and threat intelligence coordination.
- Collaborated with IT departments to provide email support, ensuring reliable communication and rapid issue resolution.
- Delivered technical support to end users for email-related issues, including access, delivery, and security concerns.
Information Security Analyst
University of Southern California (USC)
08.2015 - 03.2021
- Act as first responder to security incidents.
- Analyze root cause, contain, mitigate, and recover from security threats.
- SME for Security Email Gateway (Proofpoint)
Operation Center Systems Support Liaison
University of Southern California (USC)
03.2014 - 08.2015
- Collaboration between the Netadmin and Sysadmin teams was established, leading to cross-training that granted additional account privileges and responsibilities.
- Operation Center staff are being trained to take on these expanded roles.
- New tasks include handling Netadmin-assigned cases such as host/IP registrations, VLAN assignments, device decommissions, and database updates—all while maintaining existing duties and responsibilities as a network Operations Specialist II
Network Operations Specialist I/II
University of Southern California (USC)
02.2008 - 03.2014
- Provides specialized technical maintenance, troubleshooting, and recovery support for campus-wide network infrastructure and data centers, ensuring optimal performance and minimal downtime.
- Coordinates network problem resolution efforts across multi-platform environments, ensuring timely identification, escalation, and resolution of issues.
- Supports and responds to environmental and facility-related incidents, ensuring optimal operating conditions for network and data center infrastructure.
- Monitors the status and performance of all network infrastructure components to ensure continuous availability and optimal operation.
- Identifies, tests, diagnoses, and resolves performance issues across computer networks and servers to maintain system reliability and efficiency.
- Notifies and coordinates with technical support teams to ensure timely communication of issues and implementation of effective resolutions.
- Generates comprehensive reports for management, detailing network performance metrics, incident trends, and operational insights to support informed decision-making.
- Supervises and mentor’s student workers, assigning tasks, providing guidance, and ensuring adherence to operational procedures and standards.
- Participate in the development, review, and revision of policies, procedures, technical documentation, and reports to ensure accuracy and alignment with operational standards.
- Delivers responsive customer service to the University community and serves as a liaison during crisis situations, ensuring clear communication and coordinated resolution between departments and stakeholders.
- Provides customer service and technical support, addressing inquiries and resolving issues to ensure positive user experience and operational continuity.
- Coordinates voice and data help-desk assistance as needed, working with technical support, vendors and other internal and external units to ensure timely, response, escalation and problem resolution.
- Responds to, troubleshoots, and escalates environmental conditions affecting campus-wide network infrastructure and data center facilities to ensure system integrity and uptime.
Education
B.S. - Information System Security
ITT Technical Institute
Los Angeles, CA06.2010
Skills
- Email Security Tools & Platforms: Proofpoint TRAP, SEG, EFD, Microsoft Defender for Office 365, Google Workspace
- Email Security: DMARC, DKIM, SPF, BIMI, MTA-STS, TLS/SSL DNS
- Security Tools: Splunk, Metasploit, Wireshark, Nessus, Snort, ELK Stack
- Frameworks: NIST 800-53/207, MITRE ATT&CK, ISO 27001
- Domains: SOC Operations, IAM, Risk Assessment
- Cryptography
- Ethical hacking
- Incident response
- Cybersecurity frameworks
Certification
- Information Technology Infrastructure Library (ITIL) Certified
- Help Desk (HDI) Certification.
Affiliations
Member – (ISC)²
Timeline
Cybersecurity Engineer
University of Southern California (USC)
04.2021 - Current
Information Security Analyst
University of Southern California (USC)
08.2015 - 03.2021
Operation Center Systems Support Liaison
University of Southern California (USC)
03.2014 - 08.2015
Network Operations Specialist I/II
University of Southern California (USC)
02.2008 - 03.2014
B.S. - Information System Security
ITT Technical Institute
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