Bryan Hughes
Calgary,AB
Summary
Supply Chain Specialist with extensive experience at Rogers Communications, recognized for excellence in inventory control and process enhancement. Successfully reduced SLA from 48 to 8 hours through effective workflow optimization. Proficient in project planning and leadership, driving efficiency and accuracy in logistics operations while ensuring compliance and high performance.
Overview
29
29
years of professional experience
1
1
Certification
Work History
Supply Chain Specialist
Rogers Communications
08.2013 - 11.2024
- Review and process sales orders for release to picking and shipping, ensuring SLA compliance.
- Shipping and receiving supervisor
- Serve as primary contact for project support, resolving inventory and order discrepancies.
- Maintain KPI and SLA standards, leading process improvement initiatives across departments.
- Managed distribution of wireless cell tower equipment across four warehouses in Western Canada
- Reduced SLA from 48 hours to 8 hours through workflow optimization.
- Developed a discrepancy detection program improving BOM-to-order accuracy.
- Designed Excel tracking systems for equipment and inventory across Canada.
- Authored 13 corporate training modules for Oracle systems.
Mid-West Depot Manager
Rogers Communications
08.2009 - 08.2013
- Oversaw staffing, training, health and safety, and inventory accuracy.
- Forecasted and scheduled workloads while fostering continuous improvement.
- Created a national inventory tracking program preventing redundant purchases.
- Unified three independent departments (PCO, NIW, Warehouse) under a shared workflow model.
- Shipping and receiving supervisor
- Implemented ISO-based best practices across all warehouse operations.
- Introduced barcode labeling and tracking on all inbound/outbound shipments.
- Served as WMS Administrator, enhancing material request processes.
- Saved $400K by improving inventory procedures and accuracy.
- Trained cross-regional warehouse teams on barcode labeling and data tracking.
Change Management/Logistical Engineering Contractor
Rogers Communications
Calgary, Canada
08.2008 - 08.2009
- Transformed Rogers' Calgary NI Warehouse into a fully functional inventory-controlled operation.
- Implemented a barcode labeling system for racks and products, ensuring full traceability.
Logistical Engineer, Core Services / Project Support
Kuehne + Nagel / Nortel Networks
01.2002 - 01.2007
- Advised leadership on process improvements and data systems for 320,000 sq. ft. facility.
- Managed teams supporting warehouse and production line operations to enhance efficiency.
- Streamlined pick/pack processes, reducing cost per transaction significantly.
- Led change management efforts during migration to BAAN V ERP system.
- Designed self-service reporting models for stakeholders, focusing on KPIs.
- Developed in-house barcode labeling and database tracking solutions to optimize inventory management.
- Served as ISO Lead Auditor, maintaining and auditing over 93 process documents.
- Created and tracked matrices for all departments, ensuring SLA data reporting as a 3PL.
International Wireless Export Packaging Operations Supervisor
USCO / Nortel Networks
01.1996 - 01.2002
- Managed 30 employees across two shifts in international logistics operations.
- Supervised export documentation, production line assembly, and order coordination.
- Ensured compliance with international shipping regulations and standards.
- Reduced SLA times by 83% through strategic workflow restructuring.
- Saved $400K through improved inventory and process accuracy.
- Designed company-wide tracking and barcode labeling systems.
Education
High School Diploma -
Monklands HS
Montreal, QC07-1976
Some College (No Degree) - English Language and Literature
Concordia University
MontrealSkills
- Supply chain and logistics management
- Inventory control
- Process improvement
- Systems integration
- Project planning
- Quality assurance
- KPI and SLA development
- Leadership and staff development
- Microsoft Office proficiency
- Database management
- Metrics development
- ISO 9001 auditing
- Inventory management
Affiliations
- Arrange and record music
Certification
- Forklift License
Languages
English
Professional
References
References available upon request.
Timeline
Supply Chain Specialist
Rogers Communications
08.2013 - 11.2024
Mid-West Depot Manager
Rogers Communications
08.2009 - 08.2013
Change Management/Logistical Engineering Contractor
Rogers Communications
08.2008 - 08.2009
Logistical Engineer, Core Services / Project Support
Kuehne + Nagel / Nortel Networks
01.2002 - 01.2007
International Wireless Export Packaging Operations Supervisor
USCO / Nortel Networks
01.1996 - 01.2002
High School Diploma -
Monklands HS
Some College (No Degree) - English Language and Literature
Concordia University