Bryan Guerrero

.

• Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
• Trained new employees and delegated daily tasks and responsibilities.
• Enhanced customer satisfaction through prompt and courteous service, addressing concerns immediately.
• Greeted each customer and supplied service-level options and pricing, including promotional and membership information.
• Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
• Inspected vehicles prior to selected service to identify broken, missing or defective external parts

• Supervised day-to-day operations to meet performance, quality and service expectations.
• Enforced company policies and procedures to strengthen operational standards across departments.
• Organized schedules, workflows and shift coverage to meet expected business demands.
• Implemented training processes for newly hired employees and supervised department managers, shift leads and production personnel.
• Facilitated process improvements through data analysis, identifying areas for increased efficiency and effectiveness.