Bryan Fredia
Pinole
Summary
Strategic aviation operations leader with over 10 years of progressive leadership experience across aviation ground operations and multi-site team environments. Proven success leading large operational teams, driving safety-first cultures, mentoring leadership pipelines, and executing enterprise-level initiatives adopted systemwide. Recognized for operational excellence, culture transformation, and executive presence. Trusted partner to corporate leadership with a record of scaling initiatives and building high-performance teams aligned with organizational strategy.
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Ramp Manager
Southwest Airlines
Denver
11.2025 - Current
- Lead station-level ramp operations overseeing Supervisors and Ramp Agents across multiple operational zones.
- Direct Safety and Culture strategy for Denver station, reinforcing compliance, risk mitigation, and accountability standards.
- Conduct daily operational briefings focused on delay mitigation, aircraft damage prevention, and performance execution.
- Ensure completion of safety audits, ramp compliance checks, and cross-functional operational coordination.
- Develop leadership pipelines; successfully positioned a Supervisor for promotion to Ramp Manager (Orlando).
- Drive continuous improvement initiatives to elevate safety culture and operational discipline.
- Denver, CO
Ramp Supervisor (RSS)
Southwest Airlines
Phoenix
11.2021 - 11.2025
- Directed daily ramp operations with accountability for safety, compliance, and key performance metrics (turn compliance, MBR, bag drop, EMO).
- Led Culture Team initiatives driving employee engagement and leadership development.
- Served as Gate Readiness Project Lead; authored rollout plan adopted systemwide across Southwest Airlines Ground Operations.
- Managed irregular operations during overnight shifts, ensuring safe operational recovery.
- Featured in LUVLines Magazine and recognized by CEO Bob Jordan for leadership and optimism.
- Phoenix, AZ
Director of Security / Counselor / Coach
Canyon State Academy
Queen Creek
10.2015 - 02.2020
- Led campus-wide safety operations and security teams ensuring protection of students and staff.
- Supervised and mentored at-risk youth, emphasizing structure, leadership, and behavioral accountability.
- Responded to all campus de-escalation incidents to maintain safety and operational stability.
- Queen Creek, AZ
Team Lead / Manager
Nationwide Financial Group
Tempe
06.2013 - 10.2015
- Supervised and trained a team of 65+ employees in collections and payment processing.
- Improved productivity and compliance through structured coaching and performance accountability systems.
- Tempe, AZ
Education
High School Diploma -
Crenshaw HS / South Pointe HS
Los Angeles, CAArizona State University -
Arizona State University
Tempe, AZSkills
- Directing teams to turn aircraft efficiently under tight departure windows
- Making real-time decisions when staffing, equipment, or weather shifts suddenly
- Led Gate Readiness initiative from concept to systemwide adoption across Ground Operations
- Trusted partner to senior leadership, contributing to operational strategy and execution frameworks
- Developed and promoted frontline leaders into next-level roles, strengthening leadership pipeline
- Drove culture transformation initiatives improving engagement, accountability, and performance consistency
- Managed large-scale operations in safety-critical environments with zero-compromise standards
- Recognized by Bob Jordan for displaying optimism within the Ops disruption
- Co-developed a motivational strategy incorporated into Southwest Airlines’ 2026 operational blueprint, influencing frontline engagement and organizational alignment
- Owning on-time performance and operational execution at the gate
- Coaching ramp agents on safety, efficiency, and teamwork
- Building morale during long shifts, extreme heat/cold, or operational stress
- Identifying future leaders and developing them into leads or supervisors, even helping supervisors promote to managers
- Ensuring adherence to FAA regulations and company safety protocols
- Conducting briefings and audits to reduce ground damage or injury risk
- Holding teams accountable while reinforcing a “see something, say something” mindset
- Improving bag flow, loading strategies, or equipment staging
- Implementing new procedures that reduce turn times
- Contributing to operational initiatives
- Coordinating with gate agents and ops to align boarding and loading timelines
- Communicating delays or risks clearly to leadership and frontline teams
- Translating corporate directives into real-world ramp execution
Certification
- Six sigma yellow belt certificate.
Accomplishments
- March bagness champions (DEN) 2026
- Feature in the luv lines magazine for being optimistic during the Ops disruption
References
- Rashad Ross, City of Vallejo, Former NFL, +1 (707) 553-3443
- Rudy Richardson, Station Manager, Southwest Airlines (Myrtle Beach), +1 (305) 772-2963
References
References available upon request.
Timeline
Ramp Manager
Southwest Airlines
11.2025 - Current
Ramp Supervisor (RSS)
Southwest Airlines
11.2021 - 11.2025
Director of Security / Counselor / Coach
Canyon State Academy
10.2015 - 02.2020
Team Lead / Manager
Nationwide Financial Group
06.2013 - 10.2015
High School Diploma -
Crenshaw HS / South Pointe HS
Arizona State University -
Arizona State University