Bryan Dela Torres Hadjinor
Victoria,British Columbia
Overview
12
12
years of professional experience
1
1
Certification
Work History
Quality Control Specialist
PORTOFINO
03.2022 - Current
- Produces a variety of bakery products ensuring proper production and quality
- Monitoring temperature of cooler, proofer and ovens, and report any failures to the Manager or supervisor on Duty
- Proofs and bakes all bakery goods by following each items product handling information using ovens and/or other equipment
- Responsible for quality control to ensure consistently high quality product
- Provides leadership for department in absence of supervisors
- Perform all other duties as assigned by management
- Baking, handling, slicing and preparing a variety of the department's bakery specialty breads and maintaining quality product levels as indicated within recipe/standards
- Collaborated with cross-functional teams to ensure consistent adherence to quality standards across all products.
- Inspected finished goods to verify conformance with customer specifications and company quality standards.
- Participated in external audits as a subject matter expert, showcasing organizational commitment to excellence in quality management systems implementation.
- Initiated process improvements that led to reduced waste and increased production efficiency.
- Enhanced product quality by implementing rigorous testing procedures and identifying areas for improvement.
- Educated employees on specific QA standards and confirmed maintenance of standards.
- Performed routine maintenance and calibration on testing equipment.
- Conducted data review and followed standard practices to find solutions.
BAKER
KAWASHIMAYA
01.2017 - 03.2022
- Designing and improving recipes
- Measuring and combining ingredients and using mixers, blenders, heat sources, and others equipment to make baked goods, such as cookies, bread, cakes, etc
- Decorating and displaying finished products
- Testing ingredients and finished goods ensure that each item meet food safety and quality control
- Keeping records relating to deliveries inventory and production levels
- Taking client information accurately and on time
- Cleaning and restocking workstations and ensuring that all equipment is sanitized and prepared for the next shift
- Produced consistently high-quality baked goods for customers.
- Complied with health and safety codes to protect staff and customers.
CAKE DECORATOR
GOLDILOCKS
03.2016 - 06.2016
- Taking customer's cake orders, recording instructions and Special requests, providing suitable recommendations on cake decorations and packaging bakery items
- Designed specialty cakes for weddings, birthdays, and graduations.
- Assisted customers with selecting suitable cake designs based on their preferences, demonstrating excellent listening skills and attention to detail.
- Handled phone calls regarding inquiries, cancelled orders, and ordering conflicts.
LEAD BAKER
CAFE FRANCE
03.2014 - 09.2015
- Responsible for overseeing all aspects of their bakery's baking operations
- Ensure that all products are made to the highest quality standards and in accordance with customer orders
- Respond to customer complaints and questions, resolving issues where possible and referring customers to managers as needed
- Use various selling techniques to suggest additional purchases and up sell to customers
- Keep work areas, such as food preparation ares, and customer areas clean and organized
- Stock work and customer areas with needed supplies, such as napkins, condiments, and cleaning supplies, and notify management when inventory levels run low
- Greet customers who enter the business and answer phone calls from customers
- Adhered to food safety regulations while handling ingredients, ensuring top-notch hygiene standards were maintained.
- Coordinated closely with marketing teams to create promotional materials highlighting key aspects of our offerings that resonated well with target audiences.
SALES CLERK
SAVE MORE
10.2012 - 12.2012
- Welcome customers as they enter the store
- Maintain cleanliness and organizatinon of the register area
- Answer customer inquiries and calls for assistance from the associates as necessary
- Recommend add-ons products and promotional items
- Ensure that all customers have found what are they looking for
- Help customers to locate items on the retail floor
- Maintained a clean, organized sales floor to promote a pleasant shopping experience for customers.
- Developed strong relationships with customers, driving repeat business and loyalty.
Education
Bs - Marine Engineering
Dr. Yanga's college
Skills
- Attention to detail
- Willingness to learn
- Teamwork
- Leadership
- Communication
- Computer Proficient
- Time management
- Active listening
- Quality metrics
- Internal audits
- Quality training
- Product inspection
- Quality control plans
- Equipment calibration
Languages
Filipino
English
Japanese
Achievementsandawards
- JAPAN BAKING SKILL TEST, 12/22/19
- TECHNICAL INTERN TRAINING PROGRAM COMPLETION BREAD BAKING
Certification
Emergency First aid ( OFA level 1 )
Timeline
Quality Control Specialist
PORTOFINO
03.2022 - Current
BAKER
KAWASHIMAYA
01.2017 - 03.2022
CAKE DECORATOR
GOLDILOCKS
03.2016 - 06.2016
LEAD BAKER
CAFE FRANCE
03.2014 - 09.2015
SALES CLERK
SAVE MORE
10.2012 - 12.2012
Bs - Marine Engineering
Dr. Yanga's college
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