
Organized and adaptable retail professional with experience across multiple departments. Strong skills in customer engagement and adherence to safety protocols, committed to enhancing customer satisfaction and operational efficiency. I believe that I am someone who wants to get things done efficiently and correctly. I maintain composure and do not lose my focus when things get hasty or stressful. I can lead my peers whilst also having the versatility to follow the instructions of my higher-ups.
Prepared drinks according to SOP and company standards, ensuring consistency and quality. Shared tea insights with customers, enhancing their experience and showcasing expertise. Communicated effectively with customers and maintained a clean, organized work area to support excellent customer experience. I accurately follow SOPs to keep a consistent, healthy, and safe working environment for my customers and peers. I work under constant pressure of making drinks and always maintain composure to steadily complete the tasks.
Provided care for elderly individuals with special needs, ensuring consistent schedules and completion of daily activities both overnight and during the day.
I have experience in all store departments which include bakery,meat,grocery, and kitchen. Packaged, weighed, labelled, and rotated products according to company and health regulations.