Organized meetings with stakeholders to discuss objectives, strategies, and timelines for completing tasks.
Maintained financial records, prepared budgets, and monitored expenditures for multiple departments.
Developed marketing plans for new products or services offered by the company.
Monitored inventory levels of supplies needed for daily operations and ordered additional items when necessary.
Managed a team of staff members, providing guidance and direction to ensure successful completion of projects.
Maximized business growth by driving high adoption and usage of marketing platform.
UBER DELIVERY
UBER
01.2025 - Current
Exceeded customer satisfaction by finding creative solutions to problems.
Worked effectively in team environments to make the workplace more productive.
Loaded, secured, and unloaded cargo in a safe and timely manner.
Delivered goods in a timely fashion while adhering to speed limits and other traffic regulations.
Adhered to all applicable traffic laws while driving delivery vehicle.
Performed pre-trip inspections of delivery vehicle according to company guidelines.
Communicated regularly with dispatch regarding any delays or issues encountered on routes.
Stayed up-to-date on changing local roads and construction areas that may affect routes.
Inspected delivery vehicle to ensure optimal safety and performance prior to each trip.
Resolved customer complaints in a professional manner while maintaining positive relationships with clients.
Cleaned interior and exterior of delivery vehicle at end of shift as needed.
Driver Instructor
SELF-EMPLOYED
Toronto, Ontario
06.2019 - Current
Supervised road tests conducted by state examiners or other qualified personnel.
Prepared reports detailing the progress of each student throughout the course duration.
Utilized various teaching methods such as lectures, demonstrations, role playing.
Maintained records and documentation for student progress.
Ensured that all necessary materials were available prior to each lesson.
Developed customized lessons based on individual student needs and goals.
Demonstrated defensive driving maneuvers in a variety of traffic conditions.
Provided feedback to students on their driving performance and identified areas of improvement.
Explained rules and regulations pertaining to operating a motor vehicle safely.
Assisted students with developing problem solving strategies when faced with challenging scenarios while driving.
Instructed students on proper driving techniques and safety regulations.
Assessed student learning outcomes at the completion of each lesson.
Monitored student progress over time to ensure that objectives are met.
Evaluated student's skills, abilities, and knowledge related to driving tasks.
Business Development Officer
ARCTIC IMMIGRATION INC.
Brampton, Ontario
01.2023 - 02.2025
Coordinated meetings between senior management and key stakeholders regarding business development issues.
Identified areas where products or services could be improved upon or enhanced.
Analyzed customer feedback data to determine areas of improvement within the organization.
Developed customer outreach programs to maintain existing accounts.
Developed and implemented business development strategies to increase sales revenue.
Created presentations to communicate product features, benefits, and pricing models to prospective customers.
Administrative Assistant
MEGA GEM GLOBAL SOLUTIONS INC.
Mississauga, Ontario
01.2021 - 12.2022
Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.
Ensured efficient operation of office equipment such as printers, copiers and fax machines.
Created travel arrangements and distributed travel details to appropriate personnel.
Managed database systems containing customer contact information.
Scheduled appointments between clients and customers and internal staff members.
Managed office supplies inventory and placed orders when necessary.
Updated contact lists regularly when changes occur in employee status or contact information.
Processed invoices for payment using accounting software applications.
Accountant
SEN DO PRODUCTION TRADING AND SERVICE LIMITED COMPANY
HAI DUONG, VIET NAM
04.2013 - 06.2018
Prepared monthly closing entries for multiple companies' books of records.
Managed accounts receivable and payable, reconciled bank statements, and prepared financial reports.
Maintained up-to-date knowledge of Generally Accepted Accounting Principles guidelines.
Coordinated with external auditors during the annual audit process by providing requested documents and responding to inquiries in a timely manner.
Reported on financial results including balance sheets, income statements, cash flow statements.
Monitored cash flows and prepared weekly cash projections.
Assisted in the preparation of tax returns by gathering necessary information from clients and maintaining organized files with documents related to taxes.
Reviewed invoices for accuracy and completeness prior to payment processing.
Created journal entries accurately and timely for month end close processes.
Education
ONTARIO COLLEGE CERTIFICATE - BUSINESS FOUNDATIONS
Centennial College of Applied Arts And Technology
Scarborough, None
12-2019
DRIVING INSTRUCTOR LICENSE - MTO-APPROVED TRAINING COURSE
Centennial College of Applied Arts And Technology
Scarborough, None
05-2019
MBA - Economics
HA NOI UNIVERISTY OF BUSINESS AND TECHNOLOGY
HAI NOI, VIET NAM
08-2018
BBA - Accounting
HA NOI UNIVERISTY OF BUSINESS AND TECHNOLOGY
HA NOI, VIET NAM
06-2013
Skills
Financial management
Budget preparation
Stakeholder engagement
Marketing strategy
Inventory management
Team leadership
Languages
English
Full Professional
Vietnamese
Full Professional
Timeline
Business Manager
ARCTIC IMMIGRATION INC.
03.2025 - Current
UBER DELIVERY
UBER
01.2025 - Current
Business Development Officer
ARCTIC IMMIGRATION INC.
01.2023 - 02.2025
Administrative Assistant
MEGA GEM GLOBAL SOLUTIONS INC.
01.2021 - 12.2022
Driver Instructor
SELF-EMPLOYED
06.2019 - Current
Accountant
SEN DO PRODUCTION TRADING AND SERVICE LIMITED COMPANY
04.2013 - 06.2018
ONTARIO COLLEGE CERTIFICATE - BUSINESS FOUNDATIONS
Centennial College of Applied Arts And Technology
DRIVING INSTRUCTOR LICENSE - MTO-APPROVED TRAINING COURSE
Access Control and Reception duties at Immigration, Refugees and Citizenship Canada (IRCC), Immigration and Refugee Board of Canada with CommissionairesAccess Control and Reception duties at Immigration, Refugees and Citizenship Canada (IRCC), Immigration and Refugee Board of Canada with Commissionaires