Summary
Overview
Work History
Skills
Volunteer
Timeline
Generic

Bryan Bronswyk

Maple Ridge,BC

Summary

Dedicated Customer Service Specialist providing skills to prioritize and multi-task in a fast-paced working environment. Successfully works as part of a team to reach personal and business goals. Known for successfully handling escalated customer support issues.

Overview

14
14
years of professional experience

Work History

Customer Service Representative

Canadian Linen
Burnaby, British Columbia
08.2012 - 04.2024
  • Handled customer calls regarding uniform and linen rental services, ensuring prompt and accurate responses
  • Processed service orders and updated account information in customer systems to maintain accurate records
  • Addressed billing inquiries and corrected account details to enhance customer satisfaction

Represented union members' interests as shop steward.

Personal Trainer

Fitness Unlimited
Maple Ridge, British Columbia
04.2010 - 07.2012
  • Coached clients through strength training and cardio sessions
  • Designed personalized workout plans for Fitness Unlimited members
  • Demonstrated safe exercise form and equipment use on gym floor

Skills

  • Call management
  • Account management
  • Billing resolution
  • Customer engagement
  • Conflict resolution
  • Problem solving
  • Union representation
  • Senior leadership support

Volunteer

  • Coached community football for over 10 years
  • Kids from the ages of 5 years to 18 years of age
  • Served on the board of directors for the Meadowridge Knights football organization as a coaching coordinator as well as the President

Timeline

Customer Service Representative

Canadian Linen
08.2012 - 04.2024

Personal Trainer

Fitness Unlimited
04.2010 - 07.2012
Bryan Bronswyk