Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Bruno Silva De Oliveira

Vancouver,BC

Summary

Sales and marketing professional with over 15 years of experience in retail, financial services, and wholesale sales. Expertise in client visits, sales route management, product demonstrations, brand positioning, and marketing campaigns. Strong background in negotiation, merchandising, and business development, with a proven ability to drive revenue growth and expand market presence.

Overview

22
22
years of professional experience

Work History

Customer Experience & Sample Coordinator

STONE TILE INTERNATIONAL
11.2021 - 11.2024

• Managed inventory control, product dispatch, and sample distribution to enhance client experience.

• Assisted in logistics and stock management to ensure efficient supply chain operations.

• Assisted in sales support by preparing and shipping promotional product samples to clients.

• Handled warehouse merchandising, ensuring proper organization and accessibility of products.

• Coordinated order fulfillment and logistics, ensuring timely delivery and customer satisfaction.

Sales Associate

BC Liquor Distribution Branch
05.2020 - 11.2021

• Delivered customer service excellence, handling inquiries and product recommendations.

• Assisted in product merchandising, stock rotation, and promotional displays.

• Provided exceptional customer service and assisted clients with product selection, driving sales growth.

• Maintained company merchandising standards to enhance brand visibility.

• Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.

• Built relationships with customers to encourage repeat business.

Sales Associate

World Duty Free Group (YVR Airport)
09.2019 - 02.2020

• Conducted product demonstrations and promotions, focusing on customer engagement.

• Organized displays and promotional campaigns to boost sales.

  • Prepared merchandise for sales floor by pricing or tagging
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Responsible for category sales, including Liquors, Tobacco, Food and Souvenirs.

Lot Attendant Supervisor

Audi Downtown Vancouver/ Dilawri Group
02.2018 - 05.2019

• Distribution and verification of teamwork, training new employees for valet function, setting priorities
by allocating physical and human resources, acting as a customer service resource person.

• Working side by side with service personnel to deliver the best customer experience
• Performing occasional shuttle / valet services to service customers

Automotive Financing Operator

Banco PAN
03.2014 - 12.2017

• Managed credit approvals for auto financing, ensuring compliance with financial regulations.

• Assisted dealerships in analyzing and processing loan applications for vehicle financing.

• Negotiated financial products and developed credit proposals for customers.


Retail Seller /Trade Marketing Representative

British American Tobacco (BAT)
07.2008 - 04.2013

• Managed sales routes and client relationships, implementing brand positioning strategies.

• Launched and executed marketing campaigns for new products in retail environments.

• Conducted training and product demonstrations to enhance retailer knowledge and sales effectiveness.

• Monitored inventory levels and product rotation, ensuring freshness and availability.

• Trained retail staff to optimize brand exposure and customer engagement.

Vehicle Salesman

Barigui Comercial Vehicles (Fiat)
06.2006 - 06.2008

• Managed vehicle sales to corporate clients, taxi drivers, and customers with special needs.

• Negotiated financing options with banks and assisted customers with credit approvals.

• Maintained a strong client portfolio and consistently achieved sales targets.

Sales & Marketing Supervisor

Atento Brasil
04.2003 - 06.2006

• Led a team of sales representatives, ensuring achievement of monthly targets.

• Managed daily sales operations, personnel allocation, and productivity tracking.

•Administrative activities, human resources, people management, business;
• Successful team management in retail, recognition of leadership towards the team, resulting in goals

Education

Diploma in Business/Commerce, General - Business Management

University Estacio De Sa
Florianopolis/ Brazil
02-2016

Skills

  • Sample preparation
  • Product Demonstration
  • Retail Sales
  • Merchandising
  • Negotiation

Languages

English
Professional Working
Portuguese
Native or Bilingual
Spanish
Limited Working

Timeline

Customer Experience & Sample Coordinator

STONE TILE INTERNATIONAL
11.2021 - 11.2024

Sales Associate

BC Liquor Distribution Branch
05.2020 - 11.2021

Sales Associate

World Duty Free Group (YVR Airport)
09.2019 - 02.2020

Lot Attendant Supervisor

Audi Downtown Vancouver/ Dilawri Group
02.2018 - 05.2019

Automotive Financing Operator

Banco PAN
03.2014 - 12.2017

Retail Seller /Trade Marketing Representative

British American Tobacco (BAT)
07.2008 - 04.2013

Vehicle Salesman

Barigui Comercial Vehicles (Fiat)
06.2006 - 06.2008

Sales & Marketing Supervisor

Atento Brasil
04.2003 - 06.2006

Diploma in Business/Commerce, General - Business Management

University Estacio De Sa
Bruno Silva De Oliveira