Trustworthy Detention Officer with 4 years of experience. Talented at quickly deescalating conflicts and maintaining superior levels of levelheadedness. Intelligent and agile with remarkable security awareness.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Brick Layer
Bosko Bros
01.2021 - Current
Continuously improved professional skills through ongoing education in industry trends, best practices, and new technologies related to masonry work.
Established long-lasting structures using appropriate mortar mixes depending on the specific type of bricks being used.
Delivered top-notch customer service through open communication, professionalism, and a dedication to meeting client expectations.
Enhanced project efficiency by diligently following architectural plans and specifications for bricklaying tasks.
Preserved historical buildings by utilizing specialized techniques for the restoration of aged masonry elements.
Demonstrated thorough knowledge of industry tools, techniques, equipment and materials.
Repaired and replaced damaged bricks, blocks and pavers.
Personal Trainer
BFIT
01.2021 - 01.2022
Developed healthy eating meal plans for clients to provide holistic approach.
Boosted personal training revenue by promoting additional services to existing clients.
Increased client retention through consistent communication, motivation, and support.
Expanded knowledge of industry trends by attending workshops and conferences, applying new techniques to client programs.
Utilized effective record-keeping system for tracking customer information.
Spearheaded social media marketing efforts, driving increased brand awareness within the community.
Developed and implemented fitness assessment system to evaluate progress of participants.
Implemented nutritional guidance alongside physical training plans, yielding more comprehensive results for clients'' overall wellbeing.
Assisted with marketing and promoting of classes and services.
Revitalized underutilized group class offerings with fresh formats, boosting attendance rates significantly.
Improved client fitness levels by developing personalized workout plans and monitoring progress.
Conducted comprehensive fitness assessments, setting realistic goals for each client''s unique needs and abilities.
Motivated clients to stay on track with fitness goals with positive and friendly approach.
Assisted in the development of gym-wide events, increasing overall membership engagement.
Detention Center Officer
SERCO GROUP PLC / BORDERFORCE AUSTRALIA
11.2017 - 08.2020
Room searches and fabric checks to maintain the good order of the center
Patrols as well internal perimeter and external perimeter checks
Perform pat searches (including body searches) and perform escort duties of detainees
Shift work available on a 24/7 basis
Responding to any incidents that require officer presence
Preparing and submitting accurate incident reports in regards to incidents of note
Highly professional at all times and conform to maintaining the highest level of uniform standards
Always acting in accordance with Policies and Procedures.
Excellent communication skills, both verbal and written.
Worked well in a team setting, providing support and guidance.
Self-motivated, with a strong sense of personal responsibility.
Proven ability to learn quickly and adapt to new situations.
Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
Assisted in intake and release of inmates.
Supervised inmates during meals, recreation and other activities.
Participated in staff meetings and provided feedback on policy updates or procedural changes, helping to maintain consistency in detention center operations.
Transported inmates to and from court hearings, medical appointments and other locations.
Communicated effectively with detainees from diverse backgrounds, fostering mutual respect while upholding authority as an officer.
Processed prisoners through appropriate identification and documentation processes as part of facility booking procedures.
Contributed to the development of emergency response plans, helping to ensure preparedness in case of critical incidents within the facility.
Physically restrained prisoners during prisoner altercations using leverage holds and legal force.
Documented inmate behavior and activities in logbooks.
Took custody of prisoners from arresting officers to begin processing into detention facility.
Conducted thorough searches of cells and common areas to prevent the introduction or distribution of contraband items within the detention center.
Conducted physical searches of prisoners and premises in search of weapons and contraband.
Security Guard
APEX
04.2017 - 09.2017
Secures premises and personnel by patrolling property
Monitoring surveillance equipment
Inspecting buildings, equipment, and access points
Permitting and monitoring entry
Prevents losses and damage by reporting irregularities
Informing violators of policy and procedures
Restraining trespassers.
Monitored CCTV cameras and alarm systems for security breaches.
Reduced incidences of theft by implementing effective access control measures.
Placed necessary outgoing calls to verify alarms, dispatch proper authorities and notify proper parties.
Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
Adhered to established procedures and posted orders to enforce company rules, policies and regulations to general public.
Leveraged physical or verbal techniques to investigate suspicious activities and resolve concerns.
LABORER
MERCON
01.2016 - 09.2016
Mop, brush, or spread paints, cleaning solutions, or other compounds over surfaces to clean them or to provide protection
Operate jackhammers and drills to break up concrete or pavement
Place, consolidate, and protect case-in-place concrete or masonry structures
Position, join, align, and seal structural components, such as concrete wall sections and pipes
Shovel cement and other materials into portable cement mixers; and mix, pour, and spread concrete
Signal equipment operators to facilitate alignment, movement, and adjustment of machinery, equipment, and materials
Smooth and finish freshly poured cement or concrete, using floats, trowels, screeds, or powered cement finishing tools.
Moved and cleared debris from work sites to dispose of in designated areas.
Inspected tools and equipment to maintain safety and efficiency.
Helped with door and window installations.
Contributed to successful completion of projects by following instructions from supervisors and adapting to changing priorities.
Used measuring tools such as gauges and tape measure to identify conforming parts during production.
Loaded, unloaded, and moved material to and from storage and production areas.
Operated bulldozers, excavators and cranes to facilitate precise excavation and grading.
Security Officer
GNS (Global Network Services)
03.2013 - 01.2016
Patrol industrial and commercial premises to prevent and detect signs of intrusion and ensure security of doors, windows, and gates
Answer alarms and investigate disturbances
Monitor and authorize entrance and departure of employees, visitors, and other person to guard against theft and maintain security of premises
Write reports of daily activities and irregularities, such as equipment or property damage, theft, presence of unauthorized persons, or unusual occurrences
Call police or fire departments in cases of emergency, such as fire or presence of unauthorized persons
Circulate among visitors, patrons, and employees to preserve order and protect property
Inspect and adjust security systems, equipment, and machinery to ensure operational use and to detect evidence of tampering.
Education
High School Diploma -
Vancouver Technical Secondary School
Vancouver, BC
05.1999
Skills
Behavioral observation
De-Escalation Techniques
Safety and Security
Incident Reporting
Emergency Response
Negotiation
CCTV Monitoring
Conflict Resolution
Problem Resolution
Excellent Communication
Flexible and Adaptable
Critical Thinking
Education
Effective Interpersonal Communication Skills, Mediation/ Conflict Resolution, Negotiating skills, Leadership, Planning - Organizing & Coordinating Skills, Customer Service, Team Management, Advanced knowledge of Internet and Microsoft Word, Excel, Powerpoint and Outlook, Strive for and achieve for excellence, eager to learn, accurate, reliable, loyal, well organized, courteous, efficient, friendly
Certification
Certificate in Small Business Management 2010
Advanced First Aid Certificate 2017
Australian Security License 2010
Registered Personal Trainer (Fitness First) 2006
Muscle & Movement (Human Biology II) BSC202 2006
Certificate IV in Fitness (Master Training) SRF 40204 2006
Certificate III in Fitness (Gym Instruction) SRF 30204 2006
Active After School License (Aust Sports Commission) 2006
License Speed Agility Fitness 2006
Goals
My goals are to contribute fully to any organization I am employed with at which I can demonstrate my willingness to learn and flexibility in any situation. Also, to become a valuable employee to any company with practice and a combination of my skills attained through my many years of construction work, security work as well as my personal experiences regarding fitness and having and maintaining a healthy lifestyle. I present a professional image at all times and I aim to make my next position the ultimate achievement of my career which I will enjoy, be able to grow in and make a long term commitment. I am seeking a role that will utilize my complimentary skills to make a positive difference within an organization.
Languages
Croatian
Full Professional
Timeline
Brick Layer
Bosko Bros
01.2021 - Current
Personal Trainer
BFIT
01.2021 - 01.2022
Detention Center Officer
SERCO GROUP PLC / BORDERFORCE AUSTRALIA
11.2017 - 08.2020
Security Guard
APEX
04.2017 - 09.2017
LABORER
MERCON
01.2016 - 09.2016
Security Officer
GNS (Global Network Services)
03.2013 - 01.2016
High School Diploma -
Vancouver Technical Secondary School
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