Bruna Carolina Klein
Richmond,BC
Summary
Organized & hardworking employee looking to work.
With experience in public relations, team management and customer service, I see myself as an asset to the company. Coworkers have congratulated my strong organizational skills, dedication, and my keen eye for detail and perfectionism.
Overview
3
3
years of professional experience
Work History
Cleaner
Sheraton Vancouver Wall Centre Hotel
12.2021 - Current
- Works as a cleaner
- Efficiency and time management skill are constantly tested, given that cleaning services are limited timewise.
- Handled equipment, chemicals and materials properly and with caution.
- Organized and used industrial cleaning products following strict safety procedures.
- Delivered quality customer service to address urgent needs and cleaning requests.
- Worked on cleaning team to service hotels, offices and other commercial buildings.
- Emptied waste paper and other trash from premises and moved to appropriate receptacles.
- Maintained optimal supply levels to meet daily and special cleaning needs.
- Identified repair needs and major maintenance concerns, and escalated issues to management.
- Promoted building security by locking doors and checking electrical appliances for safety hazards.
- Used organic-based chemicals to disinfect floors, counters and furniture.
- Supervised supplies in inventory and submitted reorder requests.
- Assisted with special facility events by preparing rooms, installing decorations and transporting supplies.
Babysitter
Self-employed
07.2020 - 10.2021
- Worked as a babysitter
- Multitasking and organization skills were reinforced with all the tasks associated with taking care of newborn babies.
- Communicated positively with children and guardians.
- Played games, worked on puzzles and read books to young children.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Prepared healthy, age-appropriate snacks and meals.
- Bathed, dressed and helped with teeth brushing as part of bedtime preparation.
- Sanitized dishes, tabletops, toys and frequently touched surfaces to prevent spreading of germs.
- Balanced playtime and limited screen time to support development of fine motor, gross motor and cognitive skills.
- Taught children to organize toys, wash hands and share by leading by example.
- Offered age-appropriate, fun and educational activities for children ranging in age from six weeks to sixth grade.
- Fostered close relationships with children by discussing school, friends and hobbies.
- Maintained updated list of emergency contact information and child's health information in case of emergencies.
- Studied and researched food allergies to understand requirements for individuals with such conditions.
- Created and implemented diverse educational strategies to boost development.
- Monitored children's play activities to verify safety.
- Encouraged children to be understanding and patient with others.
- Made healthy snacks and meals for [Number] children.
- Engaged with children on individual basis to build positive relationships.
- Assisted with light housekeeping duties as well as running errands.
- Supervised children on playground to help develop physical and social skills.
- Developed games and activities using arts and crafts to support learning and verbal skills.
- Organized activities that enhanced children's physical, emotional and social well-being.
- Identified warning signs of emotional and developmental problems in children.
Receptionist
Estudio Hair, Novo Hamburgo
03.2016 - 01.2017
- Dealt with appointment bookings, customer service, and overall operations
- Responsibilities also included marketing and advertising.
- Kept reception area clean and neat to give visitors positive first impression.
- Confirmed appointments, communicated with clients and updated client records.
- Corresponded with clients through email, telephone or postal mail.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Oversaw inventory materials monitoring, requisitions and supply re-stocking.
Education
High School Diploma -
A.R. MacNeill Secondary
Richmond, BC07.2020
Skills
- Communication, Interpersonal Skills, Analytical Skills, Customer Service, Time Management, Problem Solving, Active Listening
- Easy Learner
- Supply Inventory Management
- Residential and Commercial Maintenance
- New Employee Training
- Conscientious and Detail-Oriented
- Maintaining Building Security
- Room Arrangements
- Checklists and Recordkeeping
- Adaptable and Flexible
- Hospitality Environments
- Patient Admission
Timeline
Cleaner
Sheraton Vancouver Wall Centre Hotel
12.2021 - Current
Babysitter
Self-employed
07.2020 - 10.2021
Receptionist
Estudio Hair, Novo Hamburgo
03.2016 - 01.2017
High School Diploma -
A.R. MacNeill Secondary
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