Bruna Ferreira
Summary
Dynamic Art History & Film Studies student with a robust background in art mediation, customer service, and retail sales. Proven ability to handle artwork with care and manage fast-paced customer interactions. Fluent in French, English, Portuguese, and Spanish, with a deep understanding of multicultural environments. Passionate about art and dedicated to enhancing gallery experiences through exceptional service and meticulous attention to detail.
Overview
4
4
years of professional experience
Work History
Art Mediator
Place Des Arts
10.2022 - 01.2023
- Guided visitors through art exhibitions, delivering clear and engaging explanations of artistic concepts
- Ensured optimal presentation and handling of artworks, maintaining the integrity of each exhibit
- Created memorable, personalized experiences that connected diverse audiences with the art
Service Representative - Deposit & Payment Operations
BMO
01.2024 - 10.2024
- Executed complex financial transactions with precision, adhering strictly to established policies
- Resolved customer issues efficiently while ensuring compliance with all service standards
- Strengthened communication skills and attention to detail in a high-volume, structured environment
Sales Associate & Stylist
Floh Market
01.2021 - 12.2021
- Delivered personalized customer service and styling advice in a fast-paced retail setting
- Managed cash transactions and contributed to online marketing efforts via social media platforms (TikTok, Instagram)
- Enhanced overall customer engagement, driving repeat business through a blend of creativity and professionalism
Medical Receptionist
Clinic MDCM
01.2023 - 12.2023
- Managed patient intake and administrative tasks, ensuring smooth daily operations
- Provided warm and efficient service that fostered a positive first impression for visitors
Barista
Tommy Café
01.2022 - 01.2023
- Served over 150 customers daily, ensuring prompt service and high customer satisfaction
- Trained new team members in beverage preparation and equipment handling, reinforcing quality standards
- Maintained an organized and welcoming environment in a fast-paced setting
Education
Bachelor of Arts - Art History & Film Studies
Concordia University
Montreal, QC04-2026
Social Sciences - Criminology Option
Champlain College
01.2022
Skills
- Art Handling & Presentation
- Customer Service & Sales
- Multilingual Communication
- Organizational & Problem-Solving Abilities
- Digital & Social Media
- Problem-solving
- Teamwork and collaboration
Additional Attributes
- Dual Brazilian-Canadian citizenship provides a rich multicultural insight and versatility in diverse settings.
- Passionate about art and committed to creating unique, engaging gallery experiences that resonate with a wide audience.
Languages
English
Native or Bilingual
French
Native or Bilingual
Spanish
Professional Working
Portuguese
Native or Bilingual
Timeline
Service Representative - Deposit & Payment Operations
BMO
01.2024 - 10.2024
Medical Receptionist
Clinic MDCM
01.2023 - 12.2023
Art Mediator
Place Des Arts
10.2022 - 01.2023
Barista
Tommy Café
01.2022 - 01.2023
Sales Associate & Stylist
Floh Market
01.2021 - 12.2021
Social Sciences - Criminology Option
Champlain College
Bachelor of Arts - Art History & Film Studies
Concordia University
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