Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Bruk Mizan

Windsor

Summary

Motivated professional with experience in customer service, education, and volunteering. Strong communication and interpersonal skills, with a commitment to providing excellent support in a customer-focused role.

Overview

5
5
years of professional experience

Work History

Labeling and Tagging

Armstrong Top Pack Ltd.
2024.09 - Current

• Ensure correct product details and barcodes on packaging.

• Work efficiently to meet daily targets.

• Maintain quality control and follow safety regulations.

Mebriata Children's Foundation
2024.02 - 2024.05
  • Supported children affected by war in Ethiopia, addressing the challenges of famine and displacement
  • Coordination distribution of supplies including food, clothing, and hygiene items
  • Provided emotional support to children and families during times of crisis

Customer Service Representative

Food Basics
2024.05 - 2024.08
  • Assisted customers by answering questions and resolving issues in an efficient and respectful manner
  • Processed sales and returns accurately while maintaining a positive attitude
  • Ensured customers had an enjoyable experience during each interaction

English Tutor

H2 Language Center
2019.09 - 2019.11
  • Provided personalized English tutoring sessions to teenage students, focusing on language development, grammar, and communication skills
  • Created engaging lesson plans tailored to individual learning needs and goals
  • Cultivated an encouraging and engaging classroom atmosphere
  • Conducted regular assessments to monitor improvements

Education

High School Diploma -

Merciful Paradise Academy
Mekelle, Tigray
08.2024

Customer Service Certification -

St. Clair College
Windsor, ON
01.2025

Skills

  • Strong written and verbal communication
  • Quick learner
  • Attention to detail
  • Team collaboration and leadership
  • Fundamental computer proficiency
  • Time management and problem-solving
  • Customer service skills

Languages

English
Full Professional
Amharic
Full Professional
Tigrigna
Full Professional

Timeline

Labeling and Tagging

Armstrong Top Pack Ltd.
2024.09 - Current

Customer Service Representative

Food Basics
2024.05 - 2024.08

Mebriata Children's Foundation
2024.02 - 2024.05

English Tutor

H2 Language Center
2019.09 - 2019.11

High School Diploma -

Merciful Paradise Academy

Customer Service Certification -

St. Clair College
Bruk Mizan