BRUCE OSEI AKOTO

§ Carried out general administrative and operational works at the district.

§ Managed operational records at the district, prepared and submitted weekly reports on cash transfers, cocoa purchased and evacuations made to the head office.

§ Sealed all cocoa purchased on weekly bases in jute sacks in accordance with COCOBOD and QCC standards while informing the company to evacuate the sealed beans to port.

§ Ensured the quality of cocoa beans purchased for the company met COCOBOD and QCC standards

§ Organized and supported the farmer's social development and education, enabling one of such farmers to win the overall best farmer awards in the Region.

§ Managed business processes and policies in the district.

§ Led a team of 5 for growth strategy and was able to increase by 20% of the market share

§ Managed key stakeholders and implemented corporate policies, ethical standards, and championed farmer's development.

• Developed innovative strategies for Receiver, resulting in increased loan recovery and asset retrievals.
• Streamlined internal processes to enhance team efficiency and improve overall project outcomes.
• Collaborated with cross-functional teams to successfully deliver comprehensive loan recovery for the receiver.

• Increased branch profitability by implementing cost-saving measures and streamlining operational processes.
• Developed a high-performing team through targeted recruitment, training, and performance management initiatives.
• Improved customer satisfaction ratings by enhancing service quality and resolving client issues promptly.
• Strengthened relationships with key clients, securing long-term partnerships and driving revenue growth.
• Implemented effective sales strategies to achieve branch targets and exceed expectations consistently.
• Collaborated with senior leadership on strategic planning initiatives to align branch objectives with corporate goals.

• Increased branch profitability by implementing cost-saving measures and streamlining operational processes.
• Developed a high-performing team through targeted recruitment, training, and performance management initiatives.
• Improved customer satisfaction ratings by enhancing service quality and resolving client issues promptly.
• Strengthened relationships with key clients, securing long-term partnerships and driving revenue growth.
• Championed process improvement initiatives that resulted in increased efficiency, improved service quality, or cost savings for the organization as a whole.
• Drove cross-selling efforts by collaborating with various departments within the organization to maximize revenues from existing clients.

• Improved operational efficiency by streamlining processes and implementing cost-saving measures.
• Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
• Handled staff training initiatives aimed at upskilling the workforce to meet dynamic industry demands.
• Developed strong relationships with vendors, resulting in better pricing and improved service quality.
• Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.

• Boosted customer satisfaction by providing exceptional service and addressing client concerns promptly.
• Strengthened branch performance through effective cross-selling of bank products and services.
• Managed customer accounts, ensuring accuracy and up-to-date information for seamless transactions.
• Collaborated with team members to achieve branch targets and improve overall efficiency.
• Maintained strong relationships with clients by offering personalized financial advice and support.

• Improved financial accuracy by streamlining accounts payable and receivable processes.
• Enhanced financial reporting efficiency with thorough account reconciliations and analysis.
• Reduced discrepancies in financial statements through meticulous data entry and record-keeping practices.
• Maintained accurate financial records, contributing to company growth by enabling informed decision making.
• Assisted in budget planning, forecasting, and monitoring expenses to ensure adherence to fiscal guidelines and goals.