Bruce Mulbah
Ottawa,Canada
Summary
Resourceful professional in security operations and program leadership, focused on optimizing workflows and enhancing community engagement. Skilled in crisis management and fostering client relations through effective communication. Adapts seamlessly in high-pressure environments while supporting team objectives and ensuring safety.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Use of Force Guard
Commissionaires
Ottawa, Ontario
01.2026 - Current
- Monitored security checkpoints to ensure safety and compliance.
- Monitored buildings and grounds by examining doors, windows, and gates to confirm locked and secured status.
- Patrolled premises regularly to deter unauthorized access and maintain order.
- Documented daily activities and incidents in detailed reports.
- Operated radio communication systems for coordination with co-workers and supervisors.
- Wrote reports of daily activities and irregularities, such as equipment or property damage, theft, presence of unauthorized persons, or unusual occurrences.
Security
Paladin Security
Edmonton, Canada
12.2022 - 07.2025
- Maintained visible presence around property to enforce adherence to security protocols and deter potential threats.
- Escorted individuals needing personal protection, ensuring safe transport to specified locations and mitigating risks.
- Streamlined day-to-day operations while maintaining high alertness to enhance security effectiveness.
- Detected emergencies through keen listening and close observation to respond appropriately to alarms.
- Managed sensitive data following confidentiality and security protocols.
- Completed shift logs and reports, documenting routine activities, suspicious circumstances, and critical incidents.
FloorHands
Henry Drilling
Vancouver, Canada
05.2020 - 03.2021
- Assisted with rigging in and rigging down units on location, ensuring smooth and efficient operations.
- Performed maintenance and repair of drilling equipment, including pumps, valves, motors, and other components.
- Supported rig maintenance and repairs, contributing to optimal equipment performance.
- Conducted routine inspections of equipment and maintenance per the Magnum procedure and maintenance schedule.
- Collaborated with crew members to optimize workflow during drilling operations.
- Established and maintained procedures to ensure a high level of service.
- Cultivated strong internal and external client relationships, aligning with company values and objectives.
Program Leader
YMCA
Ottawa, Canada
06.2018 - 06.2020
- Cultivated effective relationships with campers, parents, and other camp counselors by utilizing active listening and dynamic interpersonal skills.
- Supervised volunteers to enhance community engagement and develop leadership skills.
- Coordinated health and wellness events, increasing community awareness and participation in social responsibility initiatives.
- Developed program schedules aligning with community needs and organizational goals.
- Provided technical assistance to staff members regarding the implementation of programs or procedures.
- Implemented feedback systems to enhance program quality and elevate participant satisfaction and volunteer engagement.
Education
High School Diploma -
St. Patrick High School
OttawaCollege - Police Foundation
Algonquin College
Ottawa03-2026
Skills
- Security patrol experience
- Data confidentiality
- Data analysis
- Workflow optimization
- Software proficiency
- Data Entry Proficiency
- Conflict resolution
- Strong Client Relations
- Strategic Communicator
- Cross-Functional
- Discrete
Certification
- CPR/AED/First Aid Certification
- HS2 Alive Ticket
- CSO Ticket
- CSTS 2020
- WHIMS 2015 Certification
- Valid Driver's License
References
References available upon request
Timeline
Use of Force Guard
Commissionaires
01.2026 - Current
Security
Paladin Security
12.2022 - 07.2025
FloorHands
Henry Drilling
05.2020 - 03.2021
Program Leader
YMCA
06.2018 - 06.2020
High School Diploma -
St. Patrick High School
College - Police Foundation
Algonquin College