Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Affiliations
Websites
Timeline
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Bruce Becker

Claremont

Summary

Dynamic professional with a proven track record in customer service and sales strategy at Innovative Ventures Inc., Footlocker, and as a freelance photographer. Adept at fostering client relations and collaborating with teams to drive results. Skilled in data analysis, I consistently exceed expectations and enhance customer experiences, ensuring satisfaction and loyalty.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Sales Associate

Footlocker Retail
Montclair
12.2023 - Current
  • Provided excellent customer service by addressing inquiries and concerns.
  • Addressed customer grievances effectively.
  • Supported customers with tailored product recommendations, sizing, and styling.
  • Established and upheld relationships with peers and upper management to support team success.
  • Utilized technology resources to support customers in locating and selecting items.
  • Adjusted sales strategies according to customer interactions and feedback to optimize results.

Freelance Salesperson

Innovative Ventures Inc.
Claremont
01.2021 - Current
  • Adapted to and remained flexible in a rapidly changing, fast-paced work environment.
  • Engaged customers to identify their needs and recommend suitable products.
  • Collaborated with team members to create effective sales strategies.
  • Established a reputation as an enthusiastic team player, willing to go the extra mile.
  • Nurtured pivotal customer partnerships to boost sales
  • Handled customer complaints in a timely and proficient manner.

Freelance Photographer

Various Clients
Charlemont
01.2023 - 11.2023
  • Coordinated with clients to define vision and project needs
  • Captured high-quality images for diverse events and projects.
  • Manage upkeep of photography equipment comprising cameras, lenses, lighting gear, tripods.
  • Detailed pricing and package options for customers.

Assistant Football Coach

Alta Loma High School
Rancho Cucamonga
05.2022 - 11.2022
  • Engaged with coaching staff in optimizing recruitment and evaluating player performance.
  • Led frequent meetings with players to assess goals and deliver performance feedback.
  • Acted as positive role model for team athletes and community members.
  • Crafted practice plans to optimize team performance and enhance skill growth.

Stagehand

Candlelight Pavilion
Claremont
06.2016 - 01.2020
  • Assembled and dismantled stage equipment for theatrical productions.
  • Collaborated with crew to ensure timely setup completion.
  • Adhered to safety protocols to maintain secure working environment.
  • Loaded and unloaded equipment from trucks.
  • Communicated efficiently with the production team during rehearsals.

Education

Bachelor of Science - Business Administration And Management

California State Polytechnic University, Pomona
Pomona, CA
05-2025

Skills

  • Customer service
  • Sales strategy
  • Data analysis
  • Market research
  • Team collaboration
  • Client relations

Certification

  • I have completed 9 LinkedIn Learning courses with certificates from organizations such as SHRM, HRCI, PMI, QAS, and NASBA.

Accomplishments

  • 7 time employee of the month at footlocker.
  • Employee of the Quarter in quarter 3 of 2024 at Footlocker.
  • Number 1 Salesperson at footlocker.
  • Top 10 salesperson in the district at one of the lowest populated stores by foot traffic at Footlocker
  • Wolfpack award (awarded to the player with the most heart as voted on by the coaches).

Affiliations

  • Second degree black belt in martial arts with over a decades worth of experience.
  • Avid football fan and ex-player.
  • Sang in my High School choir.

Timeline

Sales Associate

Footlocker Retail
12.2023 - Current

Freelance Photographer

Various Clients
01.2023 - 11.2023

Assistant Football Coach

Alta Loma High School
05.2022 - 11.2022

Freelance Salesperson

Innovative Ventures Inc.
01.2021 - Current

Stagehand

Candlelight Pavilion
06.2016 - 01.2020

Bachelor of Science - Business Administration And Management

California State Polytechnic University, Pomona
Bruce Becker