Summary
Work History
Education
Skills
Timeline
Generic

Bruce Amos

Oakland

Summary

I am a versatile professional with extensive experience in various sectors, dedicated to enhancing customer satisfaction by providing outstanding service and ensuring timely, efficient delivery of products and solutions. My background includes working in customer service roles where I have successfully implemented strategies that lead to improved customer experiences and loyalty. I am committed to understanding client needs and exceeding their expectations through proactive communication and attention to detail.

Work History

Paratransit Driver

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  • Ensure safe transportation for individuals with disabilities and mobility challenges by operating accessible vans and coaches on a strict schedule for timely arrivals and departures.
  • Conduct pre-trip inspections to ensure vehicle functionality and maintain a clean, comfortable interior for all passengers.
  • Focus on passenger safety by regularly assessing their well-being and the vehicle's condition.
  • Provide respectful and attentive service to enhance the passenger experience.
  • Proactively communicate with dispatch regarding any alterations to the schedule, in addition to reporting any accidents or issues related to passenger care that may impact future services in a timely and accurate manner.

Delivery Driver

AutoZone
  • Deliver exceptional customer service that exceeds expectations.
  • Operate a delivery vehicle to transport parts to commercial clients, ensuring the proper loading and unloading of items.
  • Collect returns, cores, and parts from nearby retail locations or external vendors.
  • Maintain a safe driving and working environment, including the consistent use of Personal Protective Equipment.
  • Provide assistance to customers within the store during intervals between deliveries.
  • Comply with all company policies and procedures, as well as adhere to fleet and safety regulations.
  • Process cash and charge transactions in accordance with established company policies.
  • Acquire and maintain up-to-date knowledge of products and current promotions

Warehouse Associate

Home Depot
  • Load and unload products onto transport vehicles, sort incoming shipments for further distribution, organize staging materials, and transport products to their designated locations within the facility.
  • Utilizes various methods to transport items, including carrying, pushing, rolling, and using material handling equipment such as hand trucks, forklifts, hoists, and motorized conveyors.
  • Operate forklifts and other machinery safely, adhering to all safety protocols and regulations to reduce the risk of accidents and injuries.
  • Maintains operational efficiency and ensures precise management of all products at every stage of the process.

Care Provider

In Home Care Services
  • Demonstrates the ability to provide care with empathy, respecting clients' needs and dignity.
  • Assists elderly or disabled clients with daily activities in their homes, including personal care, meal preparation, and light housekeeping.
  • Has an understanding of basic health conditions, vital signs, and medication administration as needed.
  • Capable of assisting with lifting, transferring, and supporting mobility.
  • Communicates effectively, both verbally and in writing, to interact with clients, their families, and the healthcare team.
  • Adheres to scheduled shifts and maintains consistent availability.
  • Adapts to changing client needs and situations.

Construction Worker

Youth Build
  • Learning basic construction tasks such as demolition, framing, drywall installation, painting, and essential site safety under the guidance of experienced construction professionals
  • Assisting with site preparation and clean-up.
  • Following construction plans and blueprints accurately.
  • Maintaining a clean and safe worksite.
  • Adhering to safety regulations and wearing appropriate personal protective equipment (PPE).
  • Collaborating effectively with other trainees and construction professionals.
  • Participating in regular skill assessments and evaluations.

Education

Hayward Adult School

Skills

  • Critical thinking

  • Leadership

  • Teamwork

  • Time management

  • Organization

  • Attention to detail

  • Adaptability

  • Customer service

  • Clear verbal and written Communication

  • Project management

  • Computer literacy

Timeline

Paratransit Driver

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Delivery Driver

AutoZone

Warehouse Associate

Home Depot

Care Provider

In Home Care Services

Construction Worker

Youth Build

Hayward Adult School

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Bruce Amos