Brooklynn Leedahl
Saskatoon,SK
Summary
Dynamic leader with proven expertise in staff management and employee motivation, demonstrated at Starbucks and through volunteer work at Out Saskatoon. Excelled in enhancing team productivity by over 20% through effective training and mentoring. Skilled in fostering high customer satisfaction and operational efficiency, leveraging goal-oriented strategies and strong interpersonal communication.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Supervisor
Starbucks
Saskatoon, Sk
09.2021 - Current
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
Volunteer
Youth Central
Calgary, AB
07.2020 - 01.2021
- Promoted environmental awareness with educational workshops and hands-on activities.
- Enhanced educational opportunities by volunteering as teaching assistant in underprivileged areas.
Volunteer
Out Saskatoon
Saskatoon, Sk
08.2017 - 10.2019
- Assisted with special events and programs.
- Maintained clean, neat, and operational facilities to serve program needs.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Used strong interpersonal communication skills to convey information to others.
Education
Political Science - Political Theory
Athabasca University
Athabasca, ABSkills
- Training and mentoring
- Goal-Oriented
- Staff Management
- Employee Motivation
Languages
English
Native or Bilingual
Certification
Occupational health and safety certified
First aid & CPR certified
SK food safety course
serve it right (SIR) Saskatchewan
Timeline
Supervisor
Starbucks
09.2021 - Current
Volunteer
Youth Central
07.2020 - 01.2021
Volunteer
Out Saskatoon
08.2017 - 10.2019
Political Science - Political Theory
Athabasca University