Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline

Brooklynn Duggan

CCA Student
Middle Sackville,NS

Summary

Dependable and respectful team player with strong communication and problem-solving skills. Able to work efficiently in fast-paced environments, follow instructions accurately, and provide courteous service to clients/residents. Adaptable, hardworking, and committed to completing tasks safely and on time.

Overview

3
3
years of professional experience
6
6
Certification

Work History

Administrative Assistant

Quiet Creek Contracting
06.2025 - 09.2025
  • Managed scheduling and organization of meetings for project stakeholders.
  • Assisted in preparing project documentation and reports, ensuring accuracy and clarity.
  • Coordinated communication between team members to streamline workflow and updates.
  • Maintained electronic filing systems for easy access to important documents.
  • Provided administrative support by managing office supplies and procurement processes.
  • Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.

Physiotherapy Assistant

Beaverbank Physiotherapy
07.2023 - 09.2023
  • Maintained cleanliness and organization of therapy equipment and treatment areas.
  • Documented patient progress and reported changes to supervising physiotherapist.
  • Assisted in reducing pain levels for patients through therapeutic massage techniques and electrotherapy treatments.
  • Utilized modalities such as heat/cold packs or ultrasound machines when appropriate, maximizing therapeutic benefits for each patient session attended.

Merchandise Associate

Atlantic Splash Adventure
06.2023 - 09.2023
  • Assisted in stocking merchandise, ensuring optimal product placement and visibility.
  • Monitored inventory levels, facilitating timely replenishment of stock items.
  • Collaborated with team members to maintain a clean and organized sales floor.
  • Provided exceptional customer service, addressing inquiries and resolving issues promptly.
  • Participated in visual merchandising efforts to enhance store presentation and appeal.
  • Operated point-of-sale system efficiently, processing transactions accurately and swiftly.
  • Supported promotional events by setting up displays and engaging with customers effectively.
  • Increased customer satisfaction by providing exceptional service and maintaining a clean, organized sales floor.
  • Removed damaged, out-of-code, not-in-set and discontinued items from displays.
  • Answered customer questions regarding store merchandise, department information, and pricing.
  • Greeted, serviced, and thanked all customers.

Online Grocery Associate

Walmart
07.2022 - 07.2023
  • Utilized inventory management systems to track stock levels and restock shelves as needed.
  • Trained new associates on best practices for order fulfillment and customer service standards.
  • Resolved customer inquiries related to online orders, fostering positive shopping experiences.
  • Managed multiple priorities simultaneously, consistently meeting or exceeding deadlines for order completion and pickup times.
  • Improved customer satisfaction by efficiently and accurately fulfilling online grocery orders.
  • Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
  • Tracked substitutions and informed customers of changes.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
  • Worked productively with customers to meet order requirements and service expectations.

Education

No Degree - Continuing Care Assistant

Cape Breton Community College, Dartmouth, NS
03-2026

High School Diploma -

Sackville High School, Lower Sackville, NS
06-2024

Skills

  • Customer service
  • Time management
  • Documentation and recordkeeping
  • Cleaning procedures
  • Reliable and punctual
  • Clear communication
  • Quality assurance
  • Compassionate caregiving
  • Dementia care
  • Family support

Languages

English
Advanced (C1)

Certification

  • Dementia Training Certificate
  • First Aid/ CPR
  • Food safety
  • LEAP
  • OH & S
  • WHIMIS

Timeline

Administrative Assistant - Quiet Creek Contracting
06.2025 - 09.2025
Physiotherapy Assistant - Beaverbank Physiotherapy
07.2023 - 09.2023
Merchandise Associate - Atlantic Splash Adventure
06.2023 - 09.2023
Online Grocery Associate - Walmart
07.2022 - 07.2023
Cape Breton Community College - No Degree, Continuing Care Assistant
Sackville High School - High School Diploma,
Brooklynn DugganCCA Student