Proactive cook manager and front-of-house server with a wealth of knowledge in cash register operations, customer relations, and kitchen management. Skilled in adapting quickly, interacting with a large volume of customers and making product recommendations based on each customer's unique needs. Excellent communicator and problem-solver who can maximize operations with her organizational skills and knowledge of handling cash. Goal-oriented person with expertise in cash register operations, display creation to boost sales, and keeping thorough records of every transaction.
Hi, I’m
Brooklynn Deans
Thunder Bay,ON
Summary
Overview
5
years of professional experience
Work History
Fryway 11
Cook Manager
04.2023 - 08.2024
Job overview
- Adapted cooking methods to accommodate special dietary requests without compromising dish integrity or taste.
- Trained 3 new hires on kitchen procedures, safety protocols, and recipe execution to maintain consistency in service quality.
- Maintained a high level of communication between front-of-house staff and kitchen team members for seamless service delivery.
- Managed daily financial transactions accurately, ensuring timely deposits and accurate reporting.
Fryway 33
Front of House Server
06.2020 - 09.2022
Job overview
- Facilitated team productivity by quickly wiping out and resetting work areas so that the chefs could get ready for new orders
- Skillfully balanced multiple tasks during high-volume shifts, maintaining composure under pressure.
- Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
- Reduced wait times for customers by efficiently multitasking between tasks such as taking orders, preparing ingredients, and re-fill condiments
Charmed Aroma
Sales Associate
01.2020 - 03.2021
Job overview
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Provided positive first impressions to welcome existing, new, and potential customers.
360 Castaways
Ice Cream Attendant
04.2019 - 08.2019
Job overview
- Explained ice cream flavors, toppings, sundaes, and other frozen concoctions to customers.
- Operated cash register, taking payments and issuing customer receipts.
- Served customers with speed and detail orientation, keeping team running smoothly throughout service fluctuations.
Education
Confederation CollegeThunder Bay, ON
from Police Foundations
04.2026
University Overview
Confederation College Thunder Bay, ON
Associate of Science from Pre-Health Sciences To Advanced Degrees And Diplom
04.2024
University Overview
Nipigon Red Rock District High SchoolRed Rock, ON
High School Diploma
07.2023
University Overview
- Honour Roll, [ grade 11/12]
Skills
- Kitchen Management
- Customer Service
- Critical Thinking
- Teamwork and Collaboration
- Problem-solving skills
- Taking Orders
Languages
English
Native or Bilingual
French
Professional Working
Availability
Availability
Monday- 8am-11am
Tuesday- Not available
Wednesday- 8am-12am
Thursday- 10am-3am
Friday- 8am-12pm/ 5pm-12am
Saturday- not available
Sunday-not available
Timeline
Cook Manager
Fryway 11
04.2023 - 08.2024
Front of House Server
Fryway 33
06.2020 - 09.2022
Sales Associate
Charmed Aroma
01.2020 - 03.2021
Ice Cream Attendant
360 Castaways
04.2019 - 08.2019
Confederation College
from Police Foundations
Confederation College
Associate of Science from Pre-Health Sciences To Advanced Degrees And Diplom
Nipigon Red Rock District High School
High School Diploma
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