Brooklynn Hamm
Fresno
Summary
Versatile manager with background in coordinating diverse teams and managing complex projects. Skilled in strategic planning, operational improvement, and fostering collaborative environments. Demonstrated ability to enhance efficiency and productivity while maintaining high standards of quality. Successfully implemented innovative solutions that resulted in positive organizational changes.
Overview
3
3
years of professional experience
Work History
Store Manager
Kuppa Joy Coffee House
Fresno, CA
11.2025 - Current
- Supervised daily operations to enhance customer satisfaction and team performance.
- Trained and mentored staff in coffee preparation techniques and customer service excellence.
- Implemented inventory management practices to minimize waste and optimize stock levels.
- Ensured compliance with health and safety regulations, maintaining a clean and safe environment.
Assistant Manager
Kuppa Joy Coffee House
Clovis, CA
10.2024 - 11.2025
- Maintained up-to-date knowledge of company products and services.
- Collaborated with management on developing strategic plans for achieving business goals.
- Communicated regularly with customers to gain insights into their needs.
- Assisted in the development of operational strategies to ensure efficient and productive operations.
- Created reports on sales trends, inventory levels, and financial data.
Food and Beverage Supervisor
Heritage Cafe
La Mirada, CA
01.2023 - 05.2023
- Supervised cleaning activities at the end of each shift to maintain a sanitary environment.
- Trained new hires in proper food handling techniques and safety regulations.
- Analyzed employee feedback surveys to determine areas needing improvement in the dining experience.
- Developed and implemented inventory control systems to reduce food costs while maintaining quality standards.
Attractions Cast Member
Disneyland Parks And Resorts
Anaheim, caifornia
10.2022 - 02.2023
- Assisted with loading and unloading of rides to ensure a safe environment for guests.
- Provided excellent customer service to guests by answering questions, resolving complaints, and responding to feedback in a timely manner.
- Assisted with setting up shows and events within the park ensuring everything is ready for performance time.
- Ensured safety of all guest by monitoring ride queues, enforcing rules, and providing assistance when needed.
Education
High School Diploma -
Buchanan High School
Clovis, CA2022
Skills
- Customer management
- Orientating and training
- Scheduling and planning
- POS systems
- Operations management
- Leadership development
Timeline
Store Manager
Kuppa Joy Coffee House
11.2025 - Current
Assistant Manager
Kuppa Joy Coffee House
10.2024 - 11.2025
Food and Beverage Supervisor
Heritage Cafe
01.2023 - 05.2023
Attractions Cast Member
Disneyland Parks And Resorts
10.2022 - 02.2023
High School Diploma -
Buchanan High School