Brooklyn Tran
Langley,Canada
Summary
Dedicated BCIT student with a passion for learning and commitment to academic excellence. Proficient in time management, collaboration, and problem-solving. Thrives in creative environments and eager to contribute skills and enthusiasm to diverse projects and opportunities.
Overview
9
9
years of professional experience
Work History
WAITRESS
Swaneset Bay Resort & Country Club
Pitt Meadows, Canada
07.2024 - Current
- Checked with guests to get feedback on the food served, resolved issues, brought additional items, and refilled beverages.
- Collaborated with coworkers and managers to produce a plan for tournaments and reservations of 20 to 100 guests.
- Effectively multitasked within a fast-paced environment, satisfying multiple tables at a time.
- Collaborated with kitchen staff to ensure timely delivery of orders during peak hours, improving operational efficiency.
RECEPTIONIST
Nailie Beauty Studio
Maple Ridge, Canada
01.2017 - 01.2025
- Created work schedules to provide quality service to customers and maintain employee satisfaction.
- Organized and stocked the beauty studio with supplies and equipment needed for daily operations.
- Provided excellent customer service by addressing client inquiries in a professional manner.
- Performed basic reception duties such as answering phones, responding to emails, and greeting visitors.
- Exceeded customer satisfaction by finding creative solutions to problems, contributing to 60% of positive reviews posted on the website.
Education
Diploma - Architectural Building Technology
British Columbia Institute of Technology
Burnaby, BC06-2026
Accomplishments
- Excellence in Drafting and 3D modeling, 05/2023
- Career Preparation in Science and Applied Science, 05/2023
Timeline
WAITRESS
Swaneset Bay Resort & Country Club
07.2024 - Current
RECEPTIONIST
Nailie Beauty Studio
01.2017 - 01.2025
Diploma - Architectural Building Technology
British Columbia Institute of Technology