BROOKLYN TRAN
Langley,BC
Overview
6
6
years of professional experience
Work History
WAITRESS
GOLDEN EARS CHEESECRAFTERS
09.2022 - 03.2023
- Greeted and informed customers of products, fostering positive store experiences
- Maintained cash accuracy by working with supervisor to correct deficiencies
- Maintained inventory and store visual presentation to meet customer needs
- Served food and drinks, removing dirty dishes and refilling glasses to enhance dining experience
- Greeted and escorted guests to tables, fostering warm welcome
- Obtained food and drink orders using standard order pad or memorization
- Presented menu and provided information about ingredients, reducing potential food allergies
- Carried dirty plates and silverware to kitchen, expediting dishwashing process
- Upsold drinks and desserts, boosting revenue and profit.
- Streamlined order processing for increased efficiency through clear communication with kitchen staff.
RECEPTIONIST
NAILIE BEAUTY STUDIO
01.2017 - 01.2020
- Delivered accurate phone messages to personnel with legibly written call-back numbers and names
- Maintained various office or program records using a secure filing system
- Displayed a pleasant and professional voice and demeanor, positively representing the organization
- Kept reception and common areas clean and tidy, removing trash and straightening magazines and couches
- Followed scheduling guidelines to maximize efficiency when booking meetings or external events
- Maintained office and faculty supplies to keep optimum stock on hand
- Answered questions about the organization and provided callers with addresses, directions, and other information.
Education
Bachelor in Architectural Studies - Architectural And Engineering Technology
BCIT
Burnaby, BC06.2027
HIGH SCHOOL DIPLOMA -
THOMAS HANEY SECONDARY
Maple Ridge, BC06.2023
Skills
- Clear Communicator
- Organized
- Great Customer Service
- High-Volume Dining
- Upselling
- Self-Learning
- Adaptability
- Team Player
- Determined
Volunteer Experience
Student TAG volunteer, Maple Ridge, BC, 07/2022 : Presented, helped plan and monitor events for the local library, succeeded in setting up and cleaning up events, and sketched and drew mural creating a space to engage the community
Secretary for Student Council: Helped take notes during weekly meetings, monitored and planned many different events hosted by student council, and was able to connect with different members to create new ideas
Extracurricular Activities
Dance: 5 years of team building, discipline, and dedication towards competitive dance.
Languages
Vietnamese
Full Professional
Spanish
Elementary
English
Native or Bilingual
Timeline
WAITRESS
GOLDEN EARS CHEESECRAFTERS
09.2022 - 03.2023
RECEPTIONIST
NAILIE BEAUTY STUDIO
01.2017 - 01.2020
Bachelor in Architectural Studies - Architectural And Engineering Technology
BCIT
HIGH SCHOOL DIPLOMA -
THOMAS HANEY SECONDARY
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