Brooklyn Smith
Gulf Breeze,FL
Summary
I am forward-thinking, friendly and hardworking with a strong desire to always do my best work. With leadership and great customer service, I can be an asset to your company.
Overview
3
3
years of professional experience
Work History
Receptionist
Parkside Dental
08.2023 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Resolved customer problems and complaints.
- Handled cash transactions and maintained sales and payments records accurately.
Sales Representative
Vantage Marketing
05.2023 - 08.2023
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Increased sales revenue by identifying and targeting high-potential accounts.
- Developed and implemented sales strategies to increase profits.
Dental Assistant
Sun Dental
09.2021 - 01.2022
- Managed social media pages by posting messages, answering posts and monitoring conversations
- Presented at monthly conferences to teach missionaries the most effective ways to use social media
- Sanitized equipment, cleaned treatment rooms and restocked supplies after each patient's treatment to maintain cleanliness and prepare for next patient
- Laid out dental instruments and equipment before procedures
- Organized, maintained and safeguarded files and databases
- Batched, sorted and imported electronic files into software
- Explained dental services and payment plans to help patients make informed decisions.
Dental Assistant
White Family Dental
01.2021 - 09.2021
- Sanitized equipment, cleaned treatment rooms and restocked supplies after each patient's treatment to maintain cleanliness and prepare for next patient
- Gathered and reviewed patient records, data and health history to share with dentists for quick and accurate patient assessments, diagnoses and treatment
- Took bitewing, periapical, panoramic and occlusal X-rays and prepared for dentists to review
- Provided chair-side assistance during dental examinations and procedures to boost efficiency and calm nervous patients
- Built loyal patient following and retained return patients by providing empathetic and caring service
- Scheduled and confirmed appointments
- Maintained client accounts by obtaining, recording and updating personal and financial information
- Oversaw office inventory by restocking supplies and submitting purchase orders.
Education
Certifications -
Practical Dental Assisting of Utah
Lindon, UTHigh School Diploma -
Magrath Junior Senior High School
Magrath, AB06.2020
Skills
- Customer Service
- Strong Writing and Verbal Skills
- Organization and Efficiency
- Time Management
- Relationship Building
- Effective problem solving
References
- Justin Jubber, 403-360-5587
- Brad Low, 403-382-0139
- David White, 801-919-5293
Timeline
Receptionist
Parkside Dental
08.2023 - Current
Sales Representative
Vantage Marketing
05.2023 - 08.2023
Dental Assistant
Sun Dental
09.2021 - 01.2022
Dental Assistant
White Family Dental
01.2021 - 09.2021
Certifications -
Practical Dental Assisting of Utah
High School Diploma -
Magrath Junior Senior High School
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