Brooklyn Roberts
Rothesay,NB
Summary
Dedicated professional with a diverse background in fast-paced, customer-focused environments. Demonstrates strong leadership, communication, and problem-solving skills, with a proven ability to adapt and take initiative. Delivers reliable support as a team player while confidently leading when necessary. Committed to enhancing customer service and continuously developing skills to contribute positively to workplace goals.
Overview
5
5
years of post-secondary education
7
7
years of professional experience
Work History
Barista
Java moose
Saint John, NB
07.2026 - Current
- Engaged with customers to foster a welcoming atmosphere and enhance their café experience.
- Crafted espresso beverages and brewed coffee to consistently meet co-op recipes and standards.
- Operated grinders, espresso machines, and drip brewers during busy café service.
- Ensured high quality of coffee by following brewing standards.
- Maintained cleanliness of service areas and equipment to ensure optimal coffee preparation.
Cashier/Customer Service
Dollarama
Saint John, NB
10.2022 - 08.2023
- Assisted customers with inquiries and answered checkout questions
- Processed customer returns efficiently, exchanges, and purchase adjustments
- Kept checkout area organized and tidy and stocked nearby supplies
- Addressed customer payment concerns promptly and directed customers to store departments
Barista
Just Us! Coffee Roasters Co-op
, Nova Scotia
09.2025 - 07.2026
- Dedicated and customer-focused barista with experience preparing high-quality coffee and specialty beverages while providing friendly, efficient service in a fast-paced environment. Operated espresso machines and handled cash transactions while maintaining cleanliness and food safety standards during busy periods. Communicated effectively and collaborated with team members to create a welcoming atmosphere and ensure positive customer experiences.
- Operated POS system and handled cash and card payments
Babysitting
Homecare
Rothesay, NB
03.2020 - 06.2025
- I have years of babysitting experience from caring for children essentially toddlers! I love kids
Education
Associate of Arts - Education
Acadia University
Wolfville 09.2024 - 04.2026
High school -
Rothesay High School
Rothesay, NB 09.2020 - 06.2024
Skills
- Time management
- Childcare
- Food Preparation
- Retail sales
- Customer Service
- Cash handling
- Cashiering
- Professional appearance
- Table setting
Timeline
Barista
Java moose
07.2026 - Current
Barista
Just Us! Coffee Roasters Co-op
09.2025 - 07.2026
Associate of Arts - Education
Acadia University
09.2024 - 04.2026
Cashier/Customer Service
Dollarama
10.2022 - 08.2023
High school -
Rothesay High School
09.2020 - 06.2024
Babysitting
Homecare
03.2020 - 06.2025