Brooklyn Reis
Goleta
Summary
Motivated Communication undergraduate from UC Santa Barbara with hands-on experience in childcare, waitressing, customer service, and animal care. Demonstrates a strong work ethic and commitment to exceeding expectations in fast-paced environments, complemented by energetic and personable interactions. Proficient in multitasking, time management, and empathetic communication, consistently recognized for adaptability and professionalism. Known for building lasting relationships that foster trust and satisfaction, contributing to positive team dynamics and customer experiences.
Overview
6
6
years of professional experience
Work History
Childcare Provider
Private Family
12.2022 - 09.2025
- Provided attentive, age-appropriate care through play, hygiene routines, meals, and transportation, including support for children with special needs.
- Maintained a clean, safe, and organized environment while encouraging positive habits.
- Communicated clearly with families and professionals to ensure consistent, high-quality care and planned engaging activities.
Waitress
LifeTime
01.2022 - 12.2022
- Provided fast, friendly service by taking orders through POS, preparing smoothies, coffee, tea, and food items, and fulfilling dine-in and takeout requests.
- Served alcohol responsibly and delivered orders to guests, ensuring a positive and efficient customer experience.
- Prepared pre-packaged meals and assisted with opening and closing duties to maintain smooth daily operations.
- Maintained a clean, organized café by bussing tables, sanitizing surfaces, and restocking supplies.
- Communicated effectively with team members and guests to manage orders, address concerns, and support a welcoming atmosphere.
Team Member
Chick-fil-A
09.2019 - 12.2019
- Delivered prompt, friendly service by taking orders, preparing food and beverages, and managing dine-in and takeout transactions.
- Ensured a clean and efficient work environment by restocking supplies and regularly sanitizing dining and kitchen areas.
- Handled guest concerns with professionalism and clarity, consistently ensuring a positive and welcoming customer experience.
- Collaborated with team members to maintain smooth operations during peak hours and high-volume shifts.
Education
Undergraduate - Communication
University of California, Santa Barbara
Santa Barbara, CA06-2026
Associate in Art - Communication
Sierra College
Roseville, CA05-2024
Skills
- 1 year server experience
- Reliable and hardworking
- Quick learner
- Adaptable and flexible
- Time management
- Strong communicator
- Detail-oriented
- POS and cash handling
- Team player and independent
- Customer-focused
- Builds guest rapport
- Patience and empathy
Additional Experience
- Assistant Horse Trainer - Wilton
- Dog sitter - Placer
Timeline
Childcare Provider
Private Family
12.2022 - 09.2025
Waitress
LifeTime
01.2022 - 12.2022
Team Member
Chick-fil-A
09.2019 - 12.2019
Undergraduate - Communication
University of California, Santa Barbara
Associate in Art - Communication
Sierra College