Brooklyn Peixoto
Innisfil,ON
Summary
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Customer Service Representative
Toys R Us
10.2022 - 03.2024
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered constant flow of customer calls with minimal wait times.
Customer Service Representative
Canadian Tire
06.2021 - 04.2022
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
- Collaborated with team members to develop best practices for consistent customer service delivery.
- Handled customer inquiries and suggestions courteously and professionally.
Education
High School Diploma -
Bishop Marrocco Thomas Merton
Toronto06.2021
Skills
- Problem-solving abilities
- Active Listening
- Critical Thinking
- Customer Relations
Languages
English
Certification
WHMIS YOWCanada
Worker Health & Safety Awareness in 4 Steps (MLO)
Timeline
Customer Service Representative
Toys R Us
10.2022 - 03.2024
Customer Service Representative
Canadian Tire
06.2021 - 04.2022
High School Diploma -
Bishop Marrocco Thomas Merton
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