Brooklyn Lane
Highland
Summary
Energetically driven and customer-focused, I excelled at Chilis Restaurant by managing high-pressure situations and better guest experiences. Demonstrated exceptional teamwork and communication at McDonald's, alongside proficiency in multitasking and time management. Achieved seamless operations through effective collaboration and a commitment to excellence in service.
Overview
2
2
years of professional experience
Work History
Host
Chilis Resturant
06.2024 - Current
- Answered customer questions about hours, seating, and menu information.
- Better customer satisfaction by promptly greeting and seating guests upon arrival.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
Restaurant Team Member
McDonald's
03.2022 - 06.2024
- Worked effectively in fast-paced environments.
- Promoted a positive work environment by maintaining a professional attitude and demonstrating respect for coworkers, management, and guests alike.
- Excellent communication skills, both verbal and written.
- Performed opening and closing duties as needed, ensuring the restaurant was prepared for efficient operation each day.
- Displayed excellent teamwork skills while working alongside fellow team members in a fast-paced environment.
Education
Associates Degree - Medical Assisting
Platt College
Riverside, CA09.2025
High School Diploma -
Citrus Valley High School
Redlands, CA06.2024
Skills
- Customer Service
- Team Collaboration
- Multitasking proficiency
- Effective Time Management
Timeline
Host
Chilis Resturant
06.2024 - Current
Restaurant Team Member
McDonald's
03.2022 - 06.2024
Associates Degree - Medical Assisting
Platt College
High School Diploma -
Citrus Valley High School
Similar Profiles
Carter ElamCarter Elam
Server at Chilis ResturantServer at Chilis Resturant
Taylor HvidtTaylor Hvidt
Server at Chilis ResturantServer at Chilis Resturant
Amber HamiltonAmber Hamilton
Server at Chilis ResturantServer at Chilis Resturant