Brooklyn Kinsley
Prince George,BC
Summary
Recent graduate as of May 2025 with a comprehensive understanding of public administration and community development, supported by a strong business background and practical experience from academic projects and hands-on work. Demonstrates exceptional teamwork, problem-solving, and time management skills. Committed to making a meaningful impact in my career journey with unwavering dedication and determination.
Overview
6
6
years of professional experience
Work History
Store Manager
Ricky's Hobby Corner
04.2022 - Current
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
Cashier
Costco Wholesale
05.2020 - 04.2022
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Greeted customers entering store and responded promptly to customer needs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
Administrative Assistant
Royal LePage Aspire Realty
11.2018 - 05.2020
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Education
Bachelor of Arts - Public Administration and Community Development, Minor in General Business
University of Northern British Columbia
Prince George, BC05.2025
Skills
- Customer service
- Problem-solving
- Customer relations
- Multitasking and organization
- Store operations
- Customer service management
- Recruiting and hiring
- Team leadership
- Training and mentoring
Timeline
Store Manager
Ricky's Hobby Corner
04.2022 - Current
Cashier
Costco Wholesale
05.2020 - 04.2022
Administrative Assistant
Royal LePage Aspire Realty
11.2018 - 05.2020
Bachelor of Arts - Public Administration and Community Development, Minor in General Business
University of Northern British Columbia
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