Brooklyn Eklund
Medicine Hat, Ab,Alberta
Summary
hardworking employee with background in hospitality and restaurant industry. Skilled in manning high-volume dining environment and delivering excellent customer service. Flexible and excels under pressure. Approachable, passionate and customer-focused.
Overview
1
1
year of professional experience
Work History
Hostess
Moxie's Grill & Bar
02.2023 - 10.2023
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Monitored seating area and checked restrooms regularly to keep spotless.
- Developed and maintained up-to-date knowledge of menu items and daily specials to accurately respond to customer queries.
- Used cash registers and credit card machines to cash out customers.
- Completed daily side work and opening and closing duties without fail.
- Input orders accurately into POS terminal, split bills and accepted payments.
- Took initial drink orders and relayed information to wait or bar staff.
Education
High School Diploma -
Monsignor McCoy High School
Medicine Hat, AB07.2026
Skills
- Table Bussing
- To-Go Order Preparation
- Phone Inquiries
- Dining Area Maintenance
- Guest Experience Management
- Check Payment Processing
- Cleaning and Sanitation
- Hospitality Service Expertise
- Performance Improvement
- Serve Food
- Bloodborne Pathogens
- Chemical Cleaners
- Vacuuming and Dusting
- Janitorial Equipment Familiarity
- Restroom Detailing
Languages
English
Native or Bilingual
Passionate in my studies in the cosmetic and esthetics feild
I believe in the branch of philosophy concerned with the nature of beautification and health and wellness, this passion being incorporated in my education produces an extensive effort in my acedemic work.
Timeline
Hostess
Moxie's Grill & Bar
02.2023 - 10.2023
High School Diploma -
Monsignor McCoy High School
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