Brooklyn De Genova
Belleville
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Waitressing
The Dugout Grill
08.2023 - Current
- Worked flexible hours across night, weekend and holiday shifts.
- Identified issues, analyzed information and provided solutions to problems.
- Delivered services to customer locations within specific timeframes.
- Resolved problems, improved operations and provided exceptional service.
- Developed strong communication and organizational skills through working on group projects.
- Cultivated interpersonal skills by building positive relationships with others.
- Strengthened communication skills through regular interactions with others.
- Worked well in a team setting, providing support and guidance.
- Worked effectively in fast-paced environments.
Restaurant Hostess
The Dugout Grill
06.2018 - Current
- Enhanced customer satisfaction by greeting and seating guests promptly upon arrival.
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
- Provided exceptional service through friendly interactions with customers, answering questions and addressing concerns.
- Managed reservations effectively, accommodating special requests and ensuring accurate guest counts.
- Collaborated with servers to ensure smooth transitions between tables, minimizing wait times for guests.
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
- Assisted in maintaining a clean and inviting restaurant environment by clearing tables and setting up for the next guests.
Education
College Diploma - Police Studies
Algonquin College
Ottawa, ON05.2025
High School Diploma -
Bayside Secondary School
Belleville, ON06.2022
Skills
- Organization and Time Management
- Organizational Skills
- Analytical and Critical Thinking
- Remote Office Availability
- Supervision and leadership
- Decision-Making
- Calm Under Pressure
- First Aid/CPR
- Dependable and Responsible
- Interpersonal Communication
- Team building
- Active Listening
Languages
English
Native or Bilingual
French
Professional Working
Certification
CPR Certification
Food Handles Certification
Smart Serve Certification
G Drivers License
Timeline
Waitressing
The Dugout Grill
08.2023 - Current
Restaurant Hostess
The Dugout Grill
06.2018 - Current
College Diploma - Police Studies
Algonquin College
High School Diploma -
Bayside Secondary School
CPR Certification
Food Handles Certification
Smart Serve Certification
G Drivers License
Similar Profiles
Christopher KaskaChristopher Kaska
General Manager at Ford Sports Village, Dugout Sports GrillGeneral Manager at Ford Sports Village, Dugout Sports Grill
Wendy TelferWendy Telfer
Mixologist at Dugout Bar & GrillMixologist at Dugout Bar & Grill
Chloe B. ChristiansenChloe B. Christiansen
Asst. Manager/Cashier/Bartender/Food Runner/Grill at The Dugout Sports GrillAsst. Manager/Cashier/Bartender/Food Runner/Grill at The Dugout Sports Grill