Brooklyn De Genova
Belleville
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Waitressing
The Dugout Grill
2023.08 - Current
- Worked flexible hours across night, weekend and holiday shifts.
- Identified issues, analyzed information and provided solutions to problems.
- Delivered services to customer locations within specific timeframes.
- Resolved problems, improved operations and provided exceptional service.
- Developed strong communication and organizational skills through working on group projects.
- Cultivated interpersonal skills by building positive relationships with others.
- Strengthened communication skills through regular interactions with others.
- Worked well in a team setting, providing support and guidance.
- Worked effectively in fast-paced environments.
Restaurant Hostess
The Dugout Grill
2018.06 - Current
- Enhanced customer satisfaction by greeting and seating guests promptly upon arrival.
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
- Provided exceptional service through friendly interactions with customers, answering questions and addressing concerns.
- Managed reservations effectively, accommodating special requests and ensuring accurate guest counts.
- Collaborated with servers to ensure smooth transitions between tables, minimizing wait times for guests.
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
- Assisted in maintaining a clean and inviting restaurant environment by clearing tables and setting up for the next guests.
Education
College Diploma - Police Studies
Algonquin College
Ottawa, ON05.2025
High School Diploma -
Bayside Secondary School
Belleville, ON06.2022
Skills
- Organization and Time Management
- Organizational Skills
- Analytical and Critical Thinking
- Remote Office Availability
- Supervision and leadership
- Decision-Making
- Calm Under Pressure
- First Aid/CPR
- Dependable and Responsible
- Interpersonal Communication
- Team building
- Active Listening
Languages
English
Native or Bilingual
French
Professional Working
Certification
CPR Certification
Food Handles Certification
Smart Serve Certification
G Drivers License
Timeline
Waitressing
The Dugout Grill
2023.08 - Current
Restaurant Hostess
The Dugout Grill
2018.06 - Current
College Diploma - Police Studies
Algonquin College
High School Diploma -
Bayside Secondary School
CPR Certification
Food Handles Certification
Smart Serve Certification
G Drivers License
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