Brooklyn Damery
Orangeville,ON
Summary
Agile and adaptable staff leader with stellar work history, motivational approach and upbeat nature. Skilled at training employees and leveraging organized approaches to handle daily planning, scheduling and customer service requirements. Forward-thinking and industrious with diplomatic communication style focused on maximizing engagement and satisfaction.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Cashier
FreshCo
10.2021 - Current
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Front End Supervisor
FreshCo
06.2019 - 08.2021
- Enhanced customer satisfaction by effectively managing front-end operations and addressing customer concerns promptly.
- Maintained a clean and organized front-end area to ensure a pleasant shopping experience for customers.
- Implemented improved cash handling procedures, reducing discrepancies and ensuring accurate financial records.
- Coached and mentored team members for better performance, leading to higher levels of productivity and job satisfaction.
Front End Supervisor
Sobeys
07.2016 - 08.2019
- Enhanced customer satisfaction by effectively managing front-end operations and addressing customer concerns promptly.
- Streamlined checkout processes for increased efficiency, resulting in shorter wait times for customers.
- Maintained a clean and organized front-end area to ensure a pleasant shopping experience for customers.
- Implemented improved cash handling procedures, reducing discrepancies and ensuring accurate financial records.
Education
Advanced Diploma - Massage Therapy
Algonquin College
Ottawa, ON04.2024
High School Diploma -
Westside Secondary School
Orangeville, ON02.2019
Skills
- Drawer balancing
- Customer Assistance
- Payment Processing
- Cash Handling
- Customer Service
- Strong manual dexterity
- Reflective listening
- Service Optimization
- Administrative Procedures
Languages
English
Native or Bilingual
French
Professional Working
Certification
- Smart Serve Training - October 2021-July 2026
- Standard First Aid- May 2022-May 2025
- CPR level C- May 2022- May 2025
- BSL- May 2023- May 2024
Timeline
Cashier
FreshCo
10.2021 - Current
Front End Supervisor
FreshCo
06.2019 - 08.2021
Front End Supervisor
Sobeys
07.2016 - 08.2019
Advanced Diploma - Massage Therapy
Algonquin College
High School Diploma -
Westside Secondary School
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