Brooklyn Daly
Winnipeg,Manitoba
Summary
Nursing Student with a strong academic record and clinical proficiency. Experienced in retail management, flight attending, and high-end food service, demonstrating adaptability and exceptional customer service skills. Proven ability to excel in fast-paced environments while focusing on quality care and patient satisfaction. Known for effective communication and teamwork, with a dedication to continuous learning and professional development.
Overview
6
6
years of professional experience
Work History
Server
The Keg Steakhouse And Bar
07.2021 - Current
- Cultivated warm relationships with regular customers.
- Maintained clean and welcoming dining environment for guest comfort and enjoyment.
- Contributed to team success by assisting fellow servers during peak hours, ensuring smooth operations.
- Enhanced customer satisfaction by providing attentive and personalized service during busy shifts.
Supervisor
Bath And Body Works
09.2019 - 01.2022
- Oversaw daily operations of department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Monitored workflow to improve employee time management and increase productivity.
Flight Attendant
Sunwing Airlines
10.2018 - 06.2020
- Demonstrated flexibility and adaptability amidst schedule changes, delays, or challenging situations while maintaining a positive attitude.
- Enhanced passenger satisfaction by providing exceptional in-flight service and addressing individual needs.
- Participated in regular training sessions to stay current on industry trends, evolving company policies, safety procedures, and customer service strategies.
- Provided comfort to anxious travelers through active listening, empathy, and reassurance during turbulence or other flight challenges.
Education
Bachelor of Science - Nursing
University of Manitoba
Winnipeg, MB06.2025
High School Diploma -
Daniel McIntyre Collegiate Institute
Winnipeg, MB06.2017
Skills
- Clinical judgment
- Self-reflection
- Nursing Assessments
- Patient Education
- Punctual and Reliable
- Strong Work Ethic
Guest Speaker at Medical Careers Exploration Program at FNHSSM
Shared my experience of being a nursing student with aspiring Indigenous high school students.
Timeline
Server
The Keg Steakhouse And Bar
07.2021 - Current
Supervisor
Bath And Body Works
09.2019 - 01.2022
Flight Attendant
Sunwing Airlines
10.2018 - 06.2020
Bachelor of Science - Nursing
University of Manitoba
High School Diploma -
Daniel McIntyre Collegiate Institute
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