Brooklyn Campbell

• Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
• Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
• Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
• Ensured accurate record-keeping with diligent data entry and database management for vital company information.

• Taught children from the ages of 2-12
• Certified Swim Instructor
• Certified Lifeguard
• Responsible for all scheduling, programming, implementing and testing.
• Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
• Managed financial aspects of business, including budgeting and payments.
• Implemented marketing strategies to increase brand awareness and attract new customers.

Assisting with Swim Instruction.

Attending Lifeguard

• Increased swimmer safety by enforcing pool rules and maintaining vigilant supervision during lessons.
• Enhanced student swimming abilities through the development and implementation of personalized lesson plans.
• Improved swimmer confidence by providing consistent positive reinforcement and constructive feedback on technique.
• Streamlined class organization by maintaining accurate records of student progress, attendance, and skill assessments.
• Responsible for the safety and care of 200 campers per session.