Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Waitress

Brooklyn Badcock

Bay Roberts ,NL

Summary

Proven track record in enhancing customer experience at Madrock Cafe, showcasing exceptional customer service and attention to detail. Excelled in a high-pressure environment, significantly improving service standards. Demonstrated leadership as Housekeeper at Callingwood Downs, blending hospitality expertise with safe food handling. Achieved seamless teamwork through active listening and complaint resolution, fostering a positive and efficient work atmosphere.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Waitress

Madrock Cafe
01.2018 - Current
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Used cash registers and credit card machines to cash out customers.
  • Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
  • This is a family-run business, so duties often include after-open hours for shopping, errands, baking, and prep work.
  • Seasonal work.

Housekeeping Supervisor

Callingwood Downs
06.2023 - 09.2023

•Maintained cleanliness of dining areas by thorough dusting and cleaning eating spaces.


•cleaning bedrooms of assigned hallway that day. Duties included sweeping,mopping,vacuuming,making beds.


• spent approximately 1 month working in the kitchen which consisted of helping prep 3 meals 2 snacks per day for residence ,and delivering them.

Education

Highschool

Ascension Collegiate
Bay Roberts, NL
06.2023

Skills

  • Customer service
  • Attention to detail
  • Safe food handling
  • Hospitality service expertise
  • Handling complaints
  • Active listening
  • Complaint resolution
  • Item promotion
  • Dish preparation

Languages

English

Certification

First aid training completed

Timeline

Housekeeping Supervisor

Callingwood Downs
06.2023 - 09.2023

Waitress

Madrock Cafe
01.2018 - Current

Highschool

Ascension Collegiate
Brooklyn Badcock