Brookie Rogers
San Luis Obispo
Summary
Efficient and dedicated professional with strong experience in retail and restaurant environments. Skilled in multitasking, time management, and teamwork, with a proven ability to enhance customer experiences and support smooth operations. Known for effective communication, creative problem-solving, and a commitment to delivering exceptional service in every situation.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Floor Staff Member
Slocally Made
San Luis Obispo
08.2020 - Current
- Assisted customers in selecting handmade products and local goods.
- Stocked shelves with new inventory and ensured accurate product placement.
- Operated point-of-sale system to process customer transactions efficiently.
- Collaborated with team members to create visually appealing product displays.
- Provided information about products, enhancing customer knowledge and satisfaction.
- Engaged with customers to foster a welcoming and friendly shopping environment.
- Maintained an organized and clean work environment.
Restaurant Hostess
San Luis Obispo Country Club
San Luis Obispo
11.2023 - 06.2025
- Collaborated with kitchen staff to ensure timely service for guests.
- Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
- Resolved customer complaints in a professional manner while maintaining a positive attitude towards guests.
- Greeted customers and escorted them to their tables.
- Stayed attentive to server availability and table turnover to quickly seat guests.
- Supported serving staff, food runners and bussers to keep dining room presentable and ready for guests.
Restaurant Busser
Del Monte Cafe
San Luis Obispo
10.2021 - 01.2022
- Cleaned and set tables to ensure a welcoming dining experience.
- Assisted servers by delivering food and drinks promptly.
- Restocked supplies to maintain efficient service flow during busy shifts.
- Supported team members in resolving customer inquiries and requests efficiently.
- Coordinated waitlist and communicated estimated wait times to guests.
- Performed opening and closing duties such as restocking supplies and cleaning work areas.
- Monitored restroom cleanliness and reported maintenance issues promptly.
- Cleared tables to maintain high turnover rate and minimize wait times.
Education
Bachelor Of Science - Animal Science
California Polytechnic State University, San Luis Obispo
San Luis Obispo, CASkills
- Creative problem resolution
- Customer service
- Team collaboration
- Time management
- POS system operation
- Communication skills
- Multitasking
- Floor plan organization
- Menu board art
- Server support
- Kitchen staff coordination
- Special event hosting
Certification
California Food Handler Certificate - ServSafe, Issued 11/2/2023
References
References available upon request.
Timeline
Restaurant Hostess
San Luis Obispo Country Club
11.2023 - 06.2025
Restaurant Busser
Del Monte Cafe
10.2021 - 01.2022
Floor Staff Member
Slocally Made
08.2020 - Current
Bachelor Of Science - Animal Science
California Polytechnic State University, San Luis Obispo