Brookelynn Hunter
Toronto,Ontario
Summary
Attentive, energetic, and customer-oriented bartender with experience in high-volume and fast-paced environments. Skilled at providing exceptional customer service and establishing positive rapport with guests. Committed to fostering and upholding an inclusive and welcoming environment.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Bartender/Server
Elmwood Spa
05.2023 - Current
- Streamlined FOH and BOH processes, engaging with 100+ guests each shift
- Delivered food and beverages across multiple levels of the spa
- Trained new staff on bar procedures, menu recipes, and customer service standards, ensuring consistent service.
- Adapted to fast-paced environment, effectively managing multiple orders simultaneously without compromising quality.
- Managed inventory to prevent shortages and food waste, conducting daily and weekly stock checks
Cashier/Prep Cook
Burger Priest
01.2023 - 05.2023
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Handled cash transactions and point-of-sale operations
- Trained new staff on proper food handling and customer service techniques for better onboarding.
- Increased sales by upselling menu items and educating customers on promotional offers
- Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
Education
Bachelor of Arts - Psychology
Toronto Metropolitan University
Toronto, OntarioSkills
- Customer Service
- Strong multitasking
- Engaging personality
- Clear and effective communication
- Problem-Solving
Certification
- Smart Serve
- Food Safety Training
Timeline
Bartender/Server
Elmwood Spa
05.2023 - Current
Cashier/Prep Cook
Burger Priest
01.2023 - 05.2023
Bachelor of Arts - Psychology
Toronto Metropolitan University
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