Summary
Overview
Work History
Education
Skills
Timeline
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Carly Stewart

Strathroy

Summary

Customer- focused with 10+ years in hospitality management and 1 year as a Universal Banker at Scotiabank. Experienced in team leadership, client service, and banking operations. seeking to return to Scotiabank, to leverage strong customer relationship and operational skills.



Overview

10
10
years of professional experience

Work History

Restraunt Management

Crabby Joe's Bar & Grill
06.2022 - Current
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.
  • Worked flexible hours across night, weekend, and holiday shifts.

Server/Bartender

Crabby Joe's Bar & Grill
02.2018 - Current
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.

Universal Banker

Scotiabank
01.2020 - 07.2022
  • Assisted customers with setting up or closing accounts, completing loan applications, and signing up for new services.
  • Cashed checks, accepted deposits and withdrawals within assigned limits.
  • Supported branch operations, ensuring compliance with all federal and state regulations as well as bank policies.
  • Improved customer satisfaction by providing personalized banking solutions and addressing client needs promptly.
  • Educated customers on various banking products and services, empowering them to make informed financial decisions aligned with their personal goals.

Housekeeper

Pinedale Motor Inn
06.2016 - 09.2019
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
  • Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
  • Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
  • Upheld high standards of sanitation in common areas, contributing to an inviting atmosphere for guests.

Hostess

Crabby Joe's Bar & Grill
06.2015 - 02.2018
  • Answered customer questions about hours, seating, and menu information.
  • Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
  • Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.

Education

High School Diploma -

South Huron District High School
Exeter, ON
06-2018

Skills

  • Friendly, positive attitude
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Multitasking Abilities
  • Dependable and responsible

Timeline

Restraunt Management

Crabby Joe's Bar & Grill
06.2022 - Current

Universal Banker

Scotiabank
01.2020 - 07.2022

Server/Bartender

Crabby Joe's Bar & Grill
02.2018 - Current

Housekeeper

Pinedale Motor Inn
06.2016 - 09.2019

Hostess

Crabby Joe's Bar & Grill
06.2015 - 02.2018

High School Diploma -

South Huron District High School

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Carly Stewart